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Jacob Martinez F.

Overview Reviews (158) Inventory (180)

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Jacob Martinez F.

Jacob Martinez F. | Page 3

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0

158 Reviews

Overview Reviews (158) Inventory (180)

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

Salesperson of the year 2022

Salesperson of the year 2021

President’s Club Member

DealerRater Certified Employee

KIA University Certification

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5.0

158 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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158 Reviews of Jacob Martinez F.

July 27, 2024

Dealership Rating

Employee Rating

Charles Archer was an excellent salesman! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! More

by alyssapongracz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Aug 02, 2024 -

Casey Kia responded

Thank you so much Alyssa for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

January 14, 2024

Dealership Rating

Employee Rating

Mr. Charles Archer was highly professional, knowledgeable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable and transparent during my visit - making the grueling car purchasing experience pleasant and enjoyable More

by Rob

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Jan 15, 2024 -

Casey Kia responded

Thank you so much Rob for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 27, 2023

Dealership Rating

Employee Rating

Car number 6 from Charles Archer and Casey Kia. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. They make the process painless and simple. Charles Archer understands his customers like know other. He has made all 6 vehicle purchases a breeze. Highly recommend you seek him out. More

by Shaycoates

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer

Jan 02, 2024 -

Casey Kia responded

WOW!!! Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the sixth time! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

Dec 27, 2023 -

Shaycoates responded

Great organization!

November 19, 2023

Dealership Rating

Employee Rating

My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional and was a very attentive representative for Casey KIA. Jacob's attention to detail made our 4 and half hour process run smoothly and answered all questions to our full satisfaction. We would like to point out that James (finance department) was detailed in his explanations regarding all contracts and warranties provided by or offered by KIA. We would totally recommend Jacob and Casey KIA employees to anyone reading this review or if asked. More

by L Crawley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes

Nov 20, 2023 -

Casey Kia responded

WOW!!! Thank you so much Lee for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 24, 2023

Dealership Rating

Employee Rating

Jacob was knowledgeable and friendly throughout the whole process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses and being able to talk via text since we are about an hour away from the dealership. Thanks Jacob for our new Kia Sedona! More

by Aajohnson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Archer , Albert “AJ” Jackson

Sep 27, 2023 -

Casey Kia responded

Thank you so much Aajohnson for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 21, 2023

Dealership Rating

Employee Rating

Jacob Martinez was amazing and very professional! I'm so thankful for the great experience. I'm so thankful for the great experience. More

by Chene BeldoBey

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 27, 2023 -

Casey Kia responded

Thank you so much Chene for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 08, 2023

Dealership Rating

Employee Rating

Jacob made buying my car very simple and stress free. I had a previous negative experience at a different dealership, and was hesitant to even go through the buying process again, but he took my anxiety I had a previous negative experience at a different dealership, and was hesitant to even go through the buying process again, but he took my anxiety in stride and made sure I was comfortable and informed through the entire process. I would absolutely recommend him to anyone looking to make a purchase! More

by Alison

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 30, 2023 -

Casey Kia responded

Thank you so much Alison for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez! Thank you for allowing us the opportunity to regain your trust. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 20, 2023

Dealership Rating

Employee Rating

Very nice, patient and professional. Hands down the best Kia dealership in the area. Also quicker than other dealers and not pushy Hands down the best Kia dealership in the area. Also quicker than other dealers and not pushy More

by Justin

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial , Hugh Mitchener

May 24, 2023 -

Casey Kia responded

Thank you so much Justin for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 13, 2023

Dealership Rating

Employee Rating

Jacob was very professional and detailed when showing us the cars. He was the best car salesman we’ve had and can’t thank him enough. 10/10 recommended the cars. He was the best car salesman we’ve had and can’t thank him enough. 10/10 recommended More

by Christian W

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 17, 2023 -

Casey Kia responded

Thank you so much Christian for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 19, 2023

Dealership Rating

Employee Rating

Was treated great by all. My salesman, Jacob Martinez, was particularly helpful and fair in the whole process. I give him five stars. My salesman, Jacob Martinez, was particularly helpful and fair in the whole process. I give him five stars. More

by jay

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 24, 2023 -

Casey Kia responded

Thank you so much Jay for the five-star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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