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Kellan Dunigan
Kellan Dunigan at Tony Serra Nissan
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Kellan Dunigan

Customer Service

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.6
12 Reviews

Languages Spoken

English English

4.6

12 Reviews

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12 Reviews of Kellan Dunigan

April 18, 2024

Dealership Rating
Employee Rating

Very displeased with this dealer ive always heard horror stories about Serra, but hoped it would not be true... Very poor leadership and communication and above all dishonest. would not recommend no one to More

by Steve Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Krise, Bill Gouge, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs

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Apr 23, 2024

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

April 01, 2024

Dealership Rating
Employee Rating

I drove in to see the Cars on the lot. ,I was ready to trade for a newer auto. The people that worked there are really nice and I looked at a number of cars,and wound up trading cars.I More

by cbond78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Bill Gouge, Dylan Bullard, Jacob Mills, Rhonda Harbor, Daniel Coombs, Vincente Swope

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Apr 03, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2024

Dealership Rating
Employee Rating

fast and easy open all day to serve my needs for my 2022 car need More

by dmchan35049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Zachary Bowling, Wyatt Andrews, Erin Kilgo, Chuck Kennedy, Brian Endi, Stephen Boyett

Helpful
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Feb 22, 2024

Tony Serra Nissan responded

Dmchan35049, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. We look forward to your next visit! Take care!

January 16, 2024

Dealership Rating
Employee Rating

I contacted the dealership to get my auto oil and filter replaced. I had just recently moved from South Carolina and didn’t have a local dealer to service my auto . I called Tony Serra Nissan and they made More

by Keithlindsey744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Bullard, Brian Endi, Rhonda Harbor, Daniel Coombs

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Feb 24, 2024

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 02, 2023

Dealership Rating
Employee Rating

Very friendly staff , helpful and has always been willing to provide a great superior type of service. More

by sjohnson0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Bill Gouge, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs , Tre

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Dec 22, 2023

Tony Serra Nissan responded

Hi Sjohnson0222! We're so happy we were able to help you out! Sjohnson0222, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2023

Dealership Rating
Employee Rating

Successful purchase from a Great Team Such a Blessing to work with y'all 5 stars isn't enough y'all deserve more. More

by maryrohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Dylan Bullard, Jacob Mills, Tre Raines

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Oct 17, 2023

Tony Serra Nissan responded

Hi Maryrohn, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 31, 2023

Dealership Rating
Employee Rating

They all Are Very nice, it’s Fast to have your oil changed. very professional More

by lakelover252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy, Brian Endi

Helpful
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Sep 05, 2023

Tony Serra Nissan responded

Hi Lakelover252, thank you so much for your positive comments about Tony Serra Nissan! Lakelover252, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Lakelover252, we are very happy to have provided you with such a positive experience!

August 23, 2023

Dealership Rating
Employee Rating

I am very satisfied with my Vehicle and will certainly Buy my next car from them. Highly recommend it to everyone. Jimmie More

by Jkeno4544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs , Fred Crutcher

Helpful 1
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Aug 28, 2023

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Jkeno4544, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 12, 2023

Dealership Rating
Employee Rating

Excellent at everything Erin does! ! Love the team there. Thanks for always taking care of my vehicle needs More

by kellanmulkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

Helpful 1
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Aug 16, 2023

Tony Serra Nissan responded

Hi Kellanmulkin! We're so happy we were able to help you out! Hi Kellanmulkin, we are very happy to have provided you with such a positive experience!

July 28, 2023

Dealership Rating
Employee Rating

Fantastic. Very knowledgeable in the service department. They explain problems very well and go over multi point inspection for my knowledge. More

by allisongrooms9811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Bill Gouge, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor , Fred Crutcher

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Jul 28, 2023

allisongrooms9811 responded

Fantastic

Aug 02, 2023

Tony Serra Nissan responded

Allisongrooms9811, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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