Jacob Rocha | Page 4

Great customer service overall. No pushy pressure sales tactics and very knowledgeable staff. I will definitely be purchasing my next Lexus at Lexus of Wesley Chapel. tactics and very knowledgeable staff. I will definitely be purchasing my next Lexus at Lexus of Wesley Chapel. More

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I was very happy with the service. It was efficient, and timely, I was disappointed however in the high cost for the tire rotation. I was told the $40 charge was because I did not buy my tires there. This timely, I was disappointed however in the high cost for the tire rotation. I was told the $40 charge was because I did not buy my tires there. This is upsetting since I bought my car there and the same tires are on it. I don’t understand why I was charged the $40. This will influence where I have my service in the future More

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Quick easy organized from the beginning to end. Made the appointment, dropped off the car texted when it was ready perfect experience. Car was washed and even the tires were shined. appointment, dropped off the car texted when it was ready perfect experience. Car was washed and even the tires were shined. More

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Jacob welcomed me as a new customer, checked me in efficiently and told me exactly what to expect and gave me a time. Escorted me to the very comfortable and well distanced waiting area. Service was c efficiently and told me exactly what to expect and gave me a time. Escorted me to the very comfortable and well distanced waiting area. Service was completed on time. Very friendly, comfortable and efficient More

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Jacob was very helpful in explaining what was being done with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. More

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You can always expect the best of everything when dealing with Lexus of Wesley Chapel. I have not been disappointed in any of dealing over the years. with Lexus of Wesley Chapel. I have not been disappointed in any of dealing over the years. More

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Service department was excellent. Waiting area was very comfortable. Complimentary coffee, expresso and pastries are there for the asking. Concierge service was also available. Tech support by Vincent was comfortable. Complimentary coffee, expresso and pastries are there for the asking. Concierge service was also available. Tech support by Vincent was top notch. Complimentary car wash was unbelievable More

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Fast and courteous service. Very comfortable lounge with compliant social distancing. All safety procedures are being followed. Fair price for service and the work was professionally completed compliant social distancing. All safety procedures are being followed. Fair price for service and the work was professionally completed More

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Jacob is a great ambassador for the service department. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. More

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As always Lexus has the best dealership in the Tampa Metro area. Great service advisors and the best facilities. I wish I could service my Acura here. Metro area. Great service advisors and the best facilities. I wish I could service my Acura here. More

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