Jacob Rocha | Page 5
Service Consultant
Lexus of Wesley Chapel
5350 Eagleston Blvd
Wesley Chapel, FL 33544
57 Reviews
Write a Review57 Reviews of Jacob Rocha
October 21, 2020
So far, the 2020 Lexus 350 we purchased has performed well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred on a Sunday and no one in Lexus was available for assistance. Otherwise, we enjoy the automobile. Our first service appointment was fine. We like the free vehicle wash benefit. It is one of the reasons we purchased our Lexus from Wesley Chapel. Don't remember who our service man was. He did not stamp our maintenance book as recommended. More
Other Employees Tagged: Chris Lomanto, Bobby King, Christian Popp , Forrest Browne, Alem Vasquez
October 11, 2020
They were very friendly and helpful. Offered answers to all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and the all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and they showed they cared about my needs. More
October 10, 2020
My wife and I owned 4 Lexus, previously ES350 and RX350. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. More
August 03, 2020
This dealership is prompt, courteous and friendly. They are ready to help you with any questions. I will use them again and recommend them to others. Thank you Lexus. are ready to help you with any questions. I will use them again and recommend them to others. Thank you Lexus. More
July 22, 2020
Every thing went smoothly. Our service rep., Jacob, was very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! More