Jacob Rocha | Page 5

Jacob was very helpful in explaining what was being done with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. More

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You can always expect the best of everything when dealing with Lexus of Wesley Chapel. I have not been disappointed in any of dealing over the years. with Lexus of Wesley Chapel. I have not been disappointed in any of dealing over the years. More

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Service department was excellent. Waiting area was very comfortable. Complimentary coffee, expresso and pastries are there for the asking. Concierge service was also available. Tech support by Vincent was comfortable. Complimentary coffee, expresso and pastries are there for the asking. Concierge service was also available. Tech support by Vincent was top notch. Complimentary car wash was unbelievable More

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Fast and courteous service. Very comfortable lounge with compliant social distancing. All safety procedures are being followed. Fair price for service and the work was professionally completed compliant social distancing. All safety procedures are being followed. Fair price for service and the work was professionally completed More

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Jacob is a great ambassador for the service department. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. And I appreciate the cafe and all of its offerings. Thanks. I am told I need five more words in order to submit this review. More

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As always Lexus has the best dealership in the Tampa Metro area. Great service advisors and the best facilities. I wish I could service my Acura here. Metro area. Great service advisors and the best facilities. I wish I could service my Acura here. More

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So far, the 2020 Lexus 350 we purchased has performed well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred on a Sunday and no one in Lexus was available for assistance. Otherwise, we enjoy the automobile. Our first service appointment was fine. We like the free vehicle wash benefit. It is one of the reasons we purchased our Lexus from Wesley Chapel. Don't remember who our service man was. He did not stamp our maintenance book as recommended. More

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They were very friendly and helpful. Offered answers to all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and the all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and they showed they cared about my needs. More

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My wife and I owned 4 Lexus, previously ES350 and RX350. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. More

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Pleasant, comfortable and relaxing experience. Thank you. I recommend this dealership for service. Fantastic job cleaning my car also. A a a a a a I recommend this dealership for service. Fantastic job cleaning my car also. A a a a a a More

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