Jacob Scheer

I purchased a 2020 BMW from BMW of Loveland, VIN 5UXCW2C01N9L34770. During the test drive, an “Assistance Malfunction” warning appeared. The salesperson, Charlie, told me it was nothing and would go 5UXCW2C01N9L34770. During the test drive, an “Assistance Malfunction” warning appeared. The salesperson, Charlie, told me it was nothing and would go away, so I trusted him and completed the purchase. Only two miles after leaving, the warning returned. I immediately brought the vehicle back. The dealership initially said it would be repaired, but after learning the repair could cost about $5,000, they refused and told me I must take the vehicle as is because the sale was already completed. I am extremely frustrated and feel misled. The issue was present before the sale. Worst experience ever More

by mertcanguldu Verified Customer Verified Customer

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Everyone was exceptionally nice and friendly, they went above and beyond! We are very happy! above and beyond! We are very happy! More

by fermcgee2 Verified Customer Verified Customer

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Deborah is very pleasant to work with, she’s a true advocate for customers. I appreciate her wisdom and sound counsel when recommending extended warranties. advocate for customers. I appreciate her wisdom and sound counsel when recommending extended warranties. More

by Francisco Reynoso Verified Customer Verified Customer

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Great communication. Jacob went above and beyond! Extremely professional and responsive. Every step of the process was seamless. Jacob went above and beyond! Extremely professional and responsive. Every step of the process was seamless. More

by TRozanFNP Verified Customer Verified Customer

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I recently bough a car there. That was quick and professional. Great service! Highly recommended That was quick and professional. Great service! Highly recommended More

by Anton Verified Customer Verified Customer

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Jacob was fantastic to work with. The process with him was seamless from the test drive through the negotiation process, and into financing. The whole process from the time I walked i The process with him was seamless from the test drive through the negotiation process, and into financing. The whole process from the time I walked in the door until I drove away in my new car was just over 2 hours. This is our 5th Mini purchase from this dealership since 2014 and they have always been great. More

by jimautrey Verified Customer Verified Customer

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At 67 I have dealt with a lot of dealerships through the years and I have never dealt with one that comes close to this one in excellence in every area. My experience with everyone there was extremely enjoy years and I have never dealt with one that comes close to this one in excellence in every area. My experience with everyone there was extremely enjoyable! Other dealerships really need to learn from them! There was absolutely no pressure, which is rare. It made it to where I was able to make a decision that I was very happy with. And they gave me a great deal that I was very happy with. They also keep in touch even after the sale to make sure you are still happy, which is basically unheard of. I tell everyone that will listen, about this dealership! Keep up the great work! More

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The process was pretty quick and painless. Jacob had everything in order and was knowledgeable on the cars. Thank you for making car buying a good situation! We love our electric Countryman! Jacob had everything in order and was knowledgeable on the cars. Thank you for making car buying a good situation! We love our electric Countryman! More

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BMW MINI has been wonderful to work with! Jacob is amazing and insightful! We are on our fourth Mini and love it! Jacob is amazing and insightful! We are on our fourth Mini and love it! More

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Everyone at the dealerships has been personable, knowledgeable & professional. We have purchased two new BMWs, one used BMW, two new MINIs & three other used vehicles from your dealerships and have knowledgeable & professional. We have purchased two new BMWs, one used BMW, two new MINIs & three other used vehicles from your dealerships and have enjoyed every single one! Jacob is an excellent advisor who has always provided excellent customer service - and more importantly, who tolerates my unsolicited sarcasm. My husband & I love & trust y’all - thank you! More

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