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Jacob T Randolph

Overview Reviews (87) Inventory (651)

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Jacob T Randolph

Jacob T Randolph | Page 4

Business Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

I utilize my experience, product knowledge, and "customer first" mindset to assist customers in the buying process with a full commitment to "after the sale" service. Berkshire Hathaway Automotive Top 10 in Internet Sales Ford Employee Excellence Award winner 7 consecutive years

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4.8

87 Reviews

Overview Reviews (87) Inventory (651)

Dealership Experience

14 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

Specialties & Trainings

Ford Certified

Sales Consultant Certified

Sales Manager Certified

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4.8

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Jacob T Randolph

February 22, 2022

Dealership Rating

Employee Rating

They didn’t have the used cars I was looking for but didn’t drive off the lot empty handed. Satisfied customer here. didn’t drive off the lot empty handed. Satisfied customer here. More

by Guero

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Ortega

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Feb 23, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 22, 2022

Dealership Rating

Employee Rating

Noel was very helpful in helping me get my Mustang GT and was very respectful. Always answered my question and a great guy to talk to. was very respectful. Always answered my question and a great guy to talk to. More

by TPhan10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Noel Santos

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Feb 23, 2022 -

Town East Ford responded

Thank you for your positive feedback!

February 20, 2022

Dealership Rating

Employee Rating

Drew was courteous, knowledgeable and very helpful. He took amazing care of my wife and I both. He took amazing care of my wife and I both. More

by Jacobburnett

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Drew Vespia

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Feb 21, 2022 -

Town East Ford responded

Thank you for your positive feedback!

January 29, 2022

Dealership Rating

Employee Rating

Matthew was great. He l definitely was customer oriented. Finance department was great as well even ended up saving me some additional money. This is the 2nd car I bought from here and I look forward to con Finance department was great as well even ended up saving me some additional money. This is the 2nd car I bought from here and I look forward to continuing that relationship. More

by KSterling

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matthew Mekonnen

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Jan 31, 2022 -

Town East Ford responded

Thank you for your positive review!

January 23, 2022

Dealership Rating

Employee Rating

I thoroughly enjoyed working with the whole team on my purchase! Best dealership experience I have ever had! purchase! Best dealership experience I have ever had! More

by jonathan.timm86

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Ortega , Vinny Chiodo, Michael Cruff, Louis Jimenez, Sean Killgore, Ray Monks

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Jan 24, 2022 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 16, 2022

Dealership Rating

Employee Rating

Raul and his team at Town East Ford worked with me to get the best deal they could. the best deal they could. More

by Phillb28

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raul Arrazabal

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Jan 17, 2022 -

Town East Ford responded

Thank you for your positive review!

January 04, 2022

Dealership Rating

Employee Rating

I really don’t like the car buying process, but overall it was a good experience it was a good experience More

by CRBear

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raul Arrazabal, Daniel Guzman

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Jan 05, 2022 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 22, 2021

Dealership Rating

Employee Rating

Grant and the dealership was awesome! They took great care of us. Above and beyond. Grant was so personal and accommodating. He took time to listen and went the extra mile to find the perfect car for our care of us. Above and beyond. Grant was so personal and accommodating. He took time to listen and went the extra mile to find the perfect car for our family. More

by gaylenehood

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Grant Harrell

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Dec 23, 2021 -

Town East Ford responded

Thank you for your positive feedback!

December 13, 2021

Dealership Rating

Employee Rating

Dallas was great at communicating with me about the truck deal! Once I got to the dealership, we got the paperwork taken care of and I was on my way. I like the way they do Business! deal! Once I got to the dealership, we got the paperwork taken care of and I was on my way. I like the way they do Business! More

by Phrodriquez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Mullens, Dallas Petriello

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Dec 15, 2021 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Dec 13, 2021 -

Phrodriquez responded

Thank you for respecting a customers needs! This kind of customer service is hard to find!! Thanks again!

November 28, 2021

Dealership Rating

Employee Rating

Andrew was helpful and attentive to our needs and was quick to help us and flexible enough to work around us! quick to help us and flexible enough to work around us! More

by Ethan815

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andrew Page

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Nov 30, 2021 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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