Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
August 05, 2020
"They do not service the insurance products they sell"
- C Warren
Jenkins Chevrolet sold me a GAP insurance policy and a Car Care Service Plan when I purchased my new Equinox in April 2020. The car was totaled on May 27, 2020. I have made many calls to the dealership to get the Car Care Service plan refunded as I did not use it one time. They have not returned my calls in over two weeks - it is now August 5, 2020. In addition, they will not provide a MSRP with the VIN number to the GAP insurance company which is keeping the GAP insurance from getting paid. They state the MSRP is that big piece of plastic, which I doubt other owners keep when they purchase their new car. I have purchased two cars from this dealership when it was owner by different management - Bill Buck Chevrolet. They were a joy to deal with, this dealership is not.
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