Jacob Yeh | Page 2

As part of my service, I was told the multi-point inspection determined that I needed a new battery because it failed the cranking amp test. Since this battery was still under warranty through AAA, a inspection determined that I needed a new battery because it failed the cranking amp test. Since this battery was still under warranty through AAA, a service tech was sent out to replace it. He tested the battery first and it tested better than it was actually rated. He confirmed the results were correct and did not replace the battery. I contacted the service department at Luther about this experience. They had no explanation and I did not hear from them again. Luther would have replaced my good battery and charged me accordingly. I really can no longer trust their recommendations without getting another opinion. More

by dferst Verified Customer Verified Customer

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Timely service with an assortment of delicious treats and coffee to help pass the time. coffee to help pass the time. More

by NSOLMONSON Verified Customer Verified Customer

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Service Center staff was knowledgeable and courteous. They listened to my concerns that price for oil change was outrageous. They listened to my concerns that price for oil change was outrageous. More

by smoliak5 Verified Customer Verified Customer

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Great waiting area, was nice and quick and Jacob was great at explaining all the details about the service great at explaining all the details about the service More

by STEVENDPETERSON Verified Customer Verified Customer

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The dealer never do what he promises. He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not keep his promises I didn't have to ask he should just buy it and I did email him that when hes gonna give me the brand new carpet for my car he never respond back. More

by firstwing.msv@gmail.com Verified Customer Verified Customer

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The dealer never do what he promises. He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not keep his promises I didn't have to ask he should just buy it and I did email him that when hes gonna give me the brand new carpet for my car he never respond back. More

by firstwing.msv@gmail.com Verified Customer Verified Customer

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I was treated with kindness, effectively, & I was kept informed on a regular basis! I requested a Senior discount coupon & received it. It helped a lot with a limited income. informed on a regular basis! I requested a Senior discount coupon & received it. It helped a lot with a limited income. More

by aaawpb30 Verified Customer Verified Customer

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Friendly, helpful, and meet my expectations. They are well polished company in what they do. They are well polished company in what they do. More

by MKZINNEL6 Verified Customer Verified Customer

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Service was highly professional! I thought the video of service done to my car was an added touch! Service was also done quickly! I thought the video of service done to my car was an added touch! Service was also done quickly! More

by KIKIBERG00 Verified Customer Verified Customer

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Pretty fast oil change and full inspection. The representative was very friendly. He made sure that my car was under the gold plan. The representative was very friendly. He made sure that my car was under the gold plan. More

by LEE.JANGULA Verified Customer Verified Customer

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