Jacque Brown
Jacque Brown at Heritage Honda Bel Air

Jacque Brown | Page 17

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
5.0
260 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

Honda Council of Sales Leadership: Gold

5.0

260 Reviews

Write a Review

260 Reviews of Jacque Brown

August 25, 2020

Dealership Rating
Employee Rating

They didn’t think twice about the $7000 difference between the first offer and the last offer for my trade in. They took things away with every new offer, but didn’t tell me what they did to give me More

by hstrawderman
Recommend Dealer
No
Sep 01, 2020

Heritage Honda Bel Air responded

Thank you for reviewing Heritage Honda Bel Air. We take pride in providing all customers with transparent service and a positive experience, and we apologize you were disappointed in your visit to our dealership. Our General Manager, Andrew Miller, would like to speak with you to address the issues mentioned in your review, but has been unsuccessful in reaching you. At your earliest convenience, please contact Andrew at 410.698.0024 or amiller@mileone.com so we may restore your faith in Heritage Honda Bel Air. Thank you for your time. We look forward to speaking with you soon.

August 13, 2020

Dealership Rating
Employee Rating

Jacque Brown was very professional, kind and personable. Extremely helpful in getting me prepared for buying my new car. I was a bit stressed to start, but he helped me get through the process like a charm More

by tredmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2020

Heritage Honda Bel Air responded

Tredmon, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

August 02, 2020

Dealership Rating
Employee Rating

Very patient man to work with. He completely went out of his way for me and I really appreciate it. I spoke with him via phone and email for about a month while I was out of state. The day I returned from m More

by Loyal to Jacque
Recommend Dealer
Yes

Other Employees Tagged: Devon in finance was a great guy as well.

July 25, 2020

Dealership Rating
Employee Rating

Jacque Brown is top notch. He was knowledgeable, professional, authentic, and personable. My sales experience with him was excellent! Great salesman....patient, great communication skills, and never More

by vciulla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Dowdy, Chris Schroeder

Jul 27, 2020

Heritage Honda Bel Air responded

Vciulla, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

June 28, 2020

Dealership Rating
Employee Rating

The dealership was straight foward told them what I was looking for the price in my budget they made it Happen. Thanks Mr Jacque Brown. More

by Bryant R
Recommend Dealer
Yes

Other Employees Tagged: Chris Schroeder

Jul 01, 2020

Heritage Honda Bel Air responded

Bryant, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 09, 2020

Dealership Rating
Employee Rating

Scott Cheuvront at the service desk was extremely professional and courteous. He recommended work in accordance with the manual and is obviously well versed in the operation and service requirement More

by Pdlpshr6
Recommend Dealer
Yes

Other Employees Tagged: Scott Cheuvront, Blaine Peters

Jun 11, 2020

Heritage Honda Bel Air responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

June 04, 2020

Dealership Rating
Employee Rating

Jacque was very knowledgeable about all aspects of the vehicles I was interested in and was able to assist me in deciding which would be the right fit for me. His professionalism could not have been more More

by Susan
Recommend Dealer
Yes
Jun 06, 2020

Heritage Honda Bel Air responded

Susan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

March 13, 2020

Dealership Rating
Employee Rating

Honda CRV Review I purchased a used 2016 Honda CRV Touring from Mr. Jacque Brown a few years ago. Mr. Brown is very professional, knowledgeable, honest, and outgoing! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Dowdy, Chris Schroeder

Mar 13, 2020

Heritage Honda Bel Air responded

Hello Terry, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with our sales team. If you need anything else, we're always happy to assist. Enjoy your new CRV!

February 27, 2020

Dealership Rating
Employee Rating

We would like to thank Jacque for all he did to help us into a new Civic. He was professional,knowledgeable,personable and friendly. Great More

by Addie
Recommend Dealer
Yes
Mar 01, 2020

Heritage Honda Bel Air responded

Addie, thank you for your feedback. We're thrilled you found Jacque and our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2020

Dealership Rating
Employee Rating

Excellent sales associate! His dealership closed at 9pm, but he & his colleagues stayed until 11pm to get me into the SUV and price that I wanted. AWESOME SALESMANSHIP!!!! More

by Susan
Recommend Dealer
Yes
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