"Our previous car suffered a fatal overheating event (on..."
Our previous car suffered a fatal overheating event (on my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Upon reaching we were directed to Jacque Brown. Jacque was very understanding and happens to be a fellow Veteran. He provided us with amazing knowledge and was very personable, kind, and considerate of what brought us to the dealership. He worked hard for us and kept all our preference and needs in mind. Once we settled on the vehicle (CRV), we met Tyler Langford. Tyler was very personable, kind and was able to work with us and get us our best deal possible. He was very considerate of us being in this situation on the day of my wife's birthday. We reached a deal and own and own our second Honda. We are over the moon with the car, the features, but especially the kindness and respect we received from both Jacque and Tyler. I highly recommend visiting Jacque and the team and experience the feeling of belonging to the Heritage family.
"They didn’t think twice about the $7000 difference..."
They didn’t think twice about the $7000 difference between the first offer and the last offer for my trade in.
They took things away with every new offer, but didn’t tell me what they did to give me a better price.
"Jacque Brown was very professional, kind and personable...."
Jacque Brown was very professional, kind and personable. Extremely helpful in getting me prepared for buying my new car. I was a bit stressed to start, but he helped me get through the process like a charm 🙌
"Very patient man to work with. He completely went out of..."
- Loyal to Jacque
Very patient man to work with. He completely went out of his way for me and I really appreciate it. I spoke with him via phone and email for about a month while I was out of state. The day I returned from my trip I bought a car from him. Honest man and understanding to our needs.
Other Employees Tagged:
Devon in finance was a great guy as well.
"Jacque Brown is top notch. He was knowledgeable,..."
Jacque Brown is top notch. He was knowledgeable, professional, authentic, and personable. My sales experience with him was excellent! Great salesman....patient, great communication skills, and never pushy. Kudos Jacque!
"The dealership was straight foward told them what I was..."
- Bryant R
The dealership was straight foward told them what I was looking for the price in my budget they made it Happen. Thanks Mr Jacque Brown.
"Scott Cheuvront at the service desk was extremely..."
Scott Cheuvront at the service desk was extremely professional and courteous. He recommended work in accordance with the manual and is obviously well versed in the operation and service requirements of my Ridgeline. The technician (Blaine Peters) reinforced Scott’s recommendations and detailed what was done. Excellent staff and service!
Other Employees Tagged:
, Blaine Peters
"Jacque was very knowledgeable about all aspects of the..."
Jacque was very knowledgeable about all aspects of the vehicles I was interested in and was able to assist me in deciding which would be the right fit for me. His professionalism could not have been more evident and I would recommend him to anyone looking for an exceptional car buying experience.
"Honda CRV Review"
I purchased a used 2016 Honda CRV Touring from Mr. Jacque Brown a few years ago. Mr. Brown is very professional, knowledgeable, honest, and outgoing! After going to many dealerships in search of a car, Heritage Honda Bel Air stood out in offering me a fair and honest price on the purchase of the Honda CRV with the trade of a 2016 Toyota Prius. Other than routine maintenance, I have had no problems with the Honda CRV. The Honda CRV is an excellent car as advertised by Consumer Reports. I highly recommend Mr. Brown, if you are in the market for a car as well as the Heritage Honda Bel Air dealership.
"We would like to thank Jacque for all he did to help us..."
We would like to thank Jacque for all he did to help us into a new Civic. He was professional,knowledgeable,personable and friendly. Great