Jacque Gadient

I had an absolutely exceptional experience working with Yer Vang at Luther Brookdale Volkswagen. I came in from out of town after weeks of searching for the right ID.4, and Yer was, by far, the most transp Yer Vang at Luther Brookdale Volkswagen. I came in from out of town after weeks of searching for the right ID.4, and Yer was, by far, the most transparent, knowledgeable, and genuinely helpful salesperson I met during the entire process. As a single woman, this was unfortunately rare in my purchase journey across many dealerships. Yer really took the time to understand what I needed—not just what car I said I came to see—and he surprised me (in the best way) with an option that fit me perfectly. He never pushed, never rushed, and never tried to upsell me things that didn’t make sense for me. Instead, he helped me compare trims, features, long-term costs, and even tire prices so I felt genuinely informed, not pressured. What stood out most was his honesty and communication. He kept me updated on timing, was very responsive without being pushy, walked me through the details that mattered, and even flagged small issues like dents and scratches before I signed final paperwork. He took care of everything—including driving the vehicle to my hotel personally so I didn’t have to juggle logistics with my family. I’ve bought several cars in my life, and this was by far the smoothest and most trustworthy experience I’ve ever had. You can tell Yer is a true car guy and takes pride in helping customers find the right fit, not just make a sale. I absolutely love the vehicle I purchased, and I’m grateful that I had someone so knowledgeable and invested in my corner. If you’re considering a Volkswagen, I genuinely recommend asking for Yer Vang. He made what is usually a stressful process feel easy, transparent, and even enjoyable. I will absolutely come in from out of state again to work with Yer when I’m ready for my next car. More

Report | Print

Working with Stephanie was probably one of the easiest and best experiences in buying a new car. She was kind and attentive and answered any of the questions we threw her way. And if she didn't know the a and best experiences in buying a new car. She was kind and attentive and answered any of the questions we threw her way. And if she didn't know the answer to something she sought it out for us. I love when salespeople don't act like they know it all and show humility. That's sometimes a rare quality. I would highly recommend Stephanie and Luther VW to friends and family! More

Report | Print

Rayvon was incredibly friendly, knowledgeable, and patient helping me navigate purchasing a used vehicle. He took the time to make sure the car was the right fit for me and met my needs, without putti patient helping me navigate purchasing a used vehicle. He took the time to make sure the car was the right fit for me and met my needs, without putting pressure on. I would highly recommend anyone looking for a car work with him! More

Report | Print

Great friendly people, easy process. In and out very fast. I like that the prices are revealed upfront. In and out very fast. I like that the prices are revealed upfront. More

Report | Print

Rayvon was very helpful in lining us up with a replacement vehicle for my daughter. Was very thorough and able to answer all questions! Really professional. Would highly recommend this dealership! replacement vehicle for my daughter. Was very thorough and able to answer all questions! Really professional. Would highly recommend this dealership! More

Report | Print

This was my first experience at Luther Brookdale VW, and the whole process was very positive!! Tyler was great, very knowledgeable and patient with us!! I would highly recomend Tyler and Luther to friends a the whole process was very positive!! Tyler was great, very knowledgeable and patient with us!! I would highly recomend Tyler and Luther to friends and family, and I already have !!! More

Report | Print

Great experience all around! ! Tyler was extremely knowledgeable and patient with us!! I would highly recommend him and Luther Brookdale!! Thank you Tyler, we love our new Tiguan! ! Tyler was extremely knowledgeable and patient with us!! I would highly recommend him and Luther Brookdale!! Thank you Tyler, we love our new Tiguan!! More

Report | Print

Tyler Swanson, my sales guy was great to work with. Answered all my questions, went above and beyond on getting what I need. Even came in to work 2 hours earlier than his scheduled time just to be ther Answered all my questions, went above and beyond on getting what I need. Even came in to work 2 hours earlier than his scheduled time just to be there so I can finalize paperwork and take delievery of my vehicle. Felt no pressure from him to buy anything and was very laid back which I like when buying a vehicle. Finance team was great to work with and were quick to get me sorted. More

Report | Print

Tyler did a great job navigating me through the process. He was knowledgeable, friendly, and quick to respond.. But more than that, he was honest about to downsides to the purchase. It created credibilit He was knowledgeable, friendly, and quick to respond.. But more than that, he was honest about to downsides to the purchase. It created credibility and comfort in the situation. I would be happy to recommend Tyler to anyone looking for a vehicle. More

Report | Print

Real smooth experience I appreciate the transparency. Everything was straight forward and to the point. Everything was straight forward and to the point. More

Report | Print