Jacque Gadient | Page 25

This is my second purchase with Brookdale VW. Everyone is always professional, polite, and courteous. I have no hesitation referring someone to this dealership. Everyone is always professional, polite, and courteous. I have no hesitation referring someone to this dealership. More

by MATKIMMES Verified Customer Verified Customer

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Estimated time for repair was accurate. Waiting room comfy and now provided with study carols. This is most welcome. I wait at the dealership for repairs to be completed. The study carols a Waiting room comfy and now provided with study carols. This is most welcome. I wait at the dealership for repairs to be completed. The study carols allows me to make the best use of the time. Good updating on repair progress. All personnel are courteous and go out of their way to be helpful. When the customer rep does not have all the info for answering questions, the rep asks someone who does know. They don't try to fudge the answer. Honesty and competence are critical to me. They photograph the car when it is driven in. There are no disputes about when a ding occurred. My only criticism is that their online scheduling doesn't work and hasn't worked for a long time. Either fix it or take it down. Excellent dealership in which all the bases have been covered. More

by RODKUEHN Verified Customer Verified Customer

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Mary Kirkeby was absolutely awesome. I am so happy to have had the pleasure of working with her to buy my new vehicle. She is genuine, kind, and provides the kind of comfortable customer I am so happy to have had the pleasure of working with her to buy my new vehicle. She is genuine, kind, and provides the kind of comfortable customer experience that you would expect from a dear friend. Jacque from finance was also wonderful. She operates from a place of compassion combined with the utmost expertise in her field. I greatly appreciate both ladies and the whole team at Brookdale VW for making my car-buying experience top-tier. More

by Brie Verified Customer Verified Customer

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My husband and I had had a really good experience buying a vehicle from Luther in Hopkins 40 years ago. We now live north west of the cities but we’re in the market to buy a car and wanted to look at a Volk a vehicle from Luther in Hopkins 40 years ago. We now live north west of the cities but we’re in the market to buy a car and wanted to look at a Volkswagen Tiguan. We decided to go to Luther in Brooklyn Park, and I are so glad that we did! They were not pushy, very helpful, respectful patient, and we love our car! But strongly encourage seniors to have confidence in visiting this dealership. More

by cacurtis08 Verified Customer Verified Customer

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They were very nice and answered all my questions about the 2014 Buick Enclave that I purchased. the 2014 Buick Enclave that I purchased. More

by kikosmom Verified Customer Verified Customer

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It was ok not a five because some dealers have Popcorn Machines. And get vehicle remote starter. The salesman was excellent and Jackie. Machines. And get vehicle remote starter. The salesman was excellent and Jackie. More

by leemartha19 Verified Customer Verified Customer

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Dzmitry was very thorough and knowledgeable about the vehicles,The front desk people were very friendly. Good car buying experience . vehicles,The front desk people were very friendly. Good car buying experience . More

by mecormac Verified Customer Verified Customer

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Very friendly and knowledgeable staff. They treat you with respect and listen to what you are looking in a car. They treat you with respect and listen to what you are looking in a car. More

by TESCANELA Verified Customer Verified Customer

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My wife came in as she was looking for a roomier car to haul the kids in. The help she received was so far above expectations that she convinced me to reconsider a deal I had going at another dealer. The c haul the kids in. The help she received was so far above expectations that she convinced me to reconsider a deal I had going at another dealer. The car i got and the finance deal I received was so much better than than the other dealer I was dealing with. Everyone we dealt with provided their time, expertise, and hard work in a way that made our experience one that will keep us coming back for years. More

by alixdeltoro771 Verified Customer Verified Customer

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Our sales member went above and beyond making this a great experience. After a minor issue, the dealership did everything they could to rectify the situation and make things right. I would highly recomm great experience. After a minor issue, the dealership did everything they could to rectify the situation and make things right. I would highly recommend them to anyone searching for a new or used vehicle. More

by mitchell.kent32 Verified Customer Verified Customer

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