Jacque Gadient | Page 9

My salesperson, Hannah, took great care in listening to what I wanted. She knew the inventory, understood each model and very patiently worked with me as I looked at and drove several vehicles before landi what I wanted. She knew the inventory, understood each model and very patiently worked with me as I looked at and drove several vehicles before landing on the one I got. She found me the perfect vehicle. Financing was easy and quick. This is usually the part I dislike the most, but it was fast (with the application able to be done beforehand) and there’s no “hard sell” on the extras. They offered them, explained them, and moved on if declined. The sales manager came out to thank me for my law enforcement service and other sales associates made sure I was comfortable while I waited. The snacks and beverages were a nice touch since I had been there shopping all afternoon! This is my third Volkswagen and I come back because I trust the vehicles and because VW service is second to none. I’m not blindly brand-loyal. I’ve owned several different makes of vehicles, but I always come back to VW. More

Report | Print

Hannah was awesome! She took the time to get to know me and what I wanted in a vehicle. She checked in after I had question to make sure all was well. My parents went an She took the time to get to know me and what I wanted in a vehicle. She checked in after I had question to make sure all was well. My parents went and bought a vehicle from her less than a week later! More

Report | Print

Our salesman, Adrien, was very thorough in explaining the vehicles we were looking at. We were looking for an Atlas and came away with a beauty! Adrien also did something my wife appreciated...no pressure vehicles we were looking at. We were looking for an Atlas and came away with a beauty! Adrien also did something my wife appreciated...no pressure to make an immediate decision. He understood that and allowed us to take our time. More

Report | Print

Great experience. DAundre was great with everything. the car was super clean and witha full tank of gas. DAundre was great with everything. the car was super clean and witha full tank of gas. More

Report | Print

Excellent teamwork makes the experience here very smooth. They take care of all the details and follow up to be sure things are correct. They take care of all the details and follow up to be sure things are correct. More

Report | Print

Elijah and Scott made every effort to get me into the exact car I wanted. They truly care about the customer experience and want to build a relationship vs just selling a car. exact car I wanted. They truly care about the customer experience and want to build a relationship vs just selling a car. More

Report | Print

Great car, great sales person (Jenny Dalton). Whoever detailed the car before I drove it home did a terrible job on the inside of the windshield Whoever detailed the car before I drove it home did a terrible job on the inside of the windshield More

by boesandrew Verified Customer Verified Customer

Report | Print

I feel like D'Aundre went above and beyond with his customer service to educate me and take care of me. Would fully recommend him and the dealership! customer service to educate me and take care of me. Would fully recommend him and the dealership! More

Report | Print

I had a great experience at the Luther Brookdale Volkswagen dealership. Adrien and Jacque made everything easy and were able to help me through everything when purchasing a car. Volkswagen dealership. Adrien and Jacque made everything easy and were able to help me through everything when purchasing a car. More

Report | Print

Hannah is the BEST! !! Thank you everyone at Brookdale VW! Todd, Jacqueline in Finance and especially Hannah. Thank you all so much! !! Thank you everyone at Brookdale VW! Todd, Jacqueline in Finance and especially Hannah. Thank you all so much! More

by Fina and Ryan Verified Customer Verified Customer

Report | Print