Jacques (Jay) Nicaisse
Jacques (Jay) Nicaisse at Pacifico Mazda

Jacques (Jay) Nicaisse

Service Manager

Pacifico Mazda

6715 Essington Ave
Philadelphia, PA 19153

Contact Me
4.8
69 Reviews

My motto is & has always been, proper preparation prevents poor performance. I pride myself on professionalism, attention to detail, grabbing the reigns of any & every task all while maintaining an inviting smile. My name is Jay, the pleasure is mine!

Dealership Experience

4 yrs, 5 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

Creole Creole

English English

4.8

69 Reviews

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69 Reviews of Jacques (Jay) Nicaisse

August 30, 2025

Dealership Rating
Employee Rating

I have been going to Pacifico Mazda for the past 8 years now and I must say everyone that I meet that works there is great very helpful and knowledgeable. I will definitely keep going back. More

by Vicstang
Service Price Transparency
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Recommend Dealer
Yes

August 22, 2025

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Andrew was great. All the employees are very helpful and knowledgeable with any question you have. Andrew was very helpful and made sure I got the car I wanted! More

by Mandylwil15
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Wilson, Dylan Price

Aug 27, 2025

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 13, 2025

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Jay, the service manager, is amazing. I also enjoyed the sales experience as well. Fair- honest, and responsive. More

by Davidngentile
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 23, 2025

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This Mazda dealership has a comfortable environment which helps with my having to wait two hours for my car. The advisors are nice, very personable and don't mind answering questions and providing explanati More

by Queen Vasti
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Recommend Dealer
Yes

April 28, 2025

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I love this family dealership . They go above and beyond to help there customers as I have had 3 cars from the Pacifico Mazda great customer service team and they take there time to More

by Richard Berube
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Recommend Dealer
Yes

April 22, 2025

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Everyone at the dealership has been so helpful and friendly during the process of getting a car! More

by Emily Morris
Sales Price Transparency
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Recommend Dealer
Yes

February 28, 2025

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Came here for my first service. Mazda Service team were great! They sent me inspection videos and recommendations. Thanks Mazda Pacifico! More

by Amey
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Recommend Dealer
Yes

Other Employees Tagged: Joey Peruto, Joe Gresh , Sugi

January 25, 2025

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Everytime I go to Pacifico Mazda Joe Gresh, Jay, Joey Peruto and their team take great care of me. I drop my car off first thing in the morning, and they have it ready by lunch time. They provide me with More

by Jordan
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Recommend Dealer
Yes

December 05, 2024

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They are the best in the business. Especially Jay in service. He is the go to guy. You will love this place. Just give it a try. You will not be disappointed. More

by DanL
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Recommend Dealer
Yes

October 17, 2024

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Jay takes care of you. He cares and it shows. He is responsive and transparent, and is always there. I love the consistency and feeling like I can trust his team. Been comi More

by Sandra
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Recommend Dealer
Yes
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