Spent the $407 to be told basically has a PCM system
reboot by receptionist. Fair enough! Then told to drive on the highway to get excess gas out of cat, by receptionist. Both very professional and plea
reboot by receptionist. Fair enough! Then told to drive on the highway to get excess gas out of cat, by receptionist. Both very professional and pleasant. Issue is, never made it to the highway and car sits in the driveway after two tows and $407. Never a conversation about a reboot as first attempt or anything. Called back and told to tow it back over.
Walked in to pick up the Jeep and basically given a sheet and pointed to where to go pay!
More
by tobytroest
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Lahti's Jeep responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Ron Booth, Service and Parts Director, ron@lahtisjeep.com
978-537-6466
and
Chris Dube, Parts Manager
chris@lahtisjeep.com
978-537-6466
Apr 24, 2026 -
Lahti's Jeep responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Ron Booth, Service and Parts Director, ron@lahtisjeep.com
978-537-6466
and
Chris Dube, Parts Manager
chris@lahtisjeep.com
978-537-6466
Doing a quick wash at the end of a oil
Change would have
been nice.
been nice.
More
by rwschreiner
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Lahti's Jeep responded
Thanks for sharing your thoughts about your experience with Lahti's Jeep. We appreciate your business and hope to see you again soon!
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Ron Booth, Service and Parts Director, ron@lahtisjeep.com
978-537-6466
and
Chris Dube, Parts Manager
chris@lahtisjeep.com
978-537-6466
Very quick and efficient.
A pleasure doing business. Our car is a lease and look forward to buying it in the end! Thank you!!
A pleasure doing business. Our car is a lease and look forward to buying it in the end! Thank you!!
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by Kevin
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Lahti's Jeep responded
It’s great to hear our team handled your Jeep Compass service so swiftly and that you enjoyed working with us. We look forward to supporting you when you’re ready to purchase after your lease term.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Ron Booth, Service and Parts Director, ron@lahtisjeep.com
978-537-6466
and
Chris Dube, Parts Manager
chris@lahtisjeep.com
978-537-6466
Everyone was invested in making sure they found and fixed
the problem. The kept the car for several hours to be sure what they did fixed it
the problem. The kept the car for several hours to be sure what they did fixed it
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by Jaz
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Lahti's Jeep responded
Thank you for sharing your experience. We’re glad our technicians devoted extra hours to ensure your Jeep Grand Cherokee issue was properly resolved. Please reach out if there’s anything else we can help you with.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Ron Booth, Service and Parts Director, ron@lahtisjeep.com
978-537-6466
and
Chris Dube, Parts Manager
chris@lahtisjeep.com
978-537-6466