Was able to take me right away.
Kept me informed.or work needed. Very friendly.
Kept me informed.or work needed. Very friendly.
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by janetmk0
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Lahti's Jeep responded
Thank you for the five-star rating. We’re glad we could get your Jeep Compass in right away, keep you updated on the work needed, and provide friendly service. We look forward to assisting you again.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
Service department was phenomenal.
I did not get her name but she was super nice and got me in and out quickly for a battery change and full service. She even check my warranty and I d
I did not get her name but she was super nice and got me in and out quickly for a battery change and full service. She even check my warranty and I did not have to pay a penny!!
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by mcnamaraj11
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Lahti's Jeep responded
So glad to hear the service team provided fast battery replacement and comprehensive maintenance for your Jeep Grand Cherokee L at no cost under warranty. We appreciate you highlighting the friendly, efficient care you received. We’ll be sure to share your kind words with our staff.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
I didn’t buy the truck from them and they still went
above and beyond to get it repaired.
above and beyond to get it repaired.
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by mastercrafttruckcaps
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Lahti's Jeep responded
Thank you for the 5-star rating and for recognizing our team’s effort. We’re glad Princesa and Jacqui could go the extra mile on your Ram 1500 repair even though you didn’t buy here.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
I needed a recall addressed on my 2023 wrangler 4xe and
after getting the runaround from the dealership I bought it from I went to see Jacqui at Lahtis. She went above and beyond to get me scheduled and go
after getting the runaround from the dealership I bought it from I went to see Jacqui at Lahtis. She went above and beyond to get me scheduled and got the work done.
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by pepb4
Verified Customer
Verified Customer
Jun 25, 2026 -
Lahti's Jeep responded
Thank you for trusting us with your 2023 Jeep Wrangler 4xe recall service. We’re glad Jacqui arranged your appointment promptly and ensured the repair was completed smoothly.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
My most recent experience at Lahtis Jeep was particularly
disappointing. During discussions regarding an ECM repair need on a 1 year old car with 17,000 covered by bumper to bumper warranty, I was informed t
disappointing. During discussions regarding an ECM repair need on a 1 year old car with 17,000 covered by bumper to bumper warranty, I was informed that additional fuel would be needed in the vehicle to complete the repair process. I expressed concern about being expected to pay for approximately $20 worth of gasoline when the vehicle was being repaired for what appears to be a manufacturer-related defect. My concern was never about the cost of the fuel itself, but rather the principle that I was being asked to incur an additional expense as a result of a warranty-related repair. Had the check engine light and ECM issue not occurred, I would have continued using the fuel already in the vehicle and would not have needed to add fuel at that time.During that discussion, I felt my concerns were dismissed and that I was treated disrespectfully. I left the conversation feeling that my ability to afford the vehicle was being questioned simply because I disagreed with being responsible for fuel related to a warranty repair. Regardless of intent, I found the interaction unprofessional and disappointing.
I will not be returning to Lahtis Jeep, and will tell my friends and family to stay far away as well.
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by ajc242
Service Price Transparency
Other Employees Tagged:
Mike
Jun 22, 2026 -
Lahti's Jeep responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
The service dept has done an excellent job taking care of
my needs. They are friendly and care about me and my car. I bought my 2015 Toyota Avalon from them two years ago and I still love it. At that time I
my needs. They are friendly and care about me and my car. I bought my 2015 Toyota Avalon from them two years ago and I still love it. At that time I looked at many cars at other dealers and most wanted to sell me junk. I will continue to recommend Lahti’s to everyone.
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by judydemare
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Lahti's Jeep responded
Jacqui and our service team are delighted to hear how much you enjoy your Toyota Avalon and appreciate letting us care for it. Thank you for trusting us from purchase through service and recommending us to others.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
Always have a greater experience here.
Very knowledgeable staff and prompt reliable service every time.
Very knowledgeable staff and prompt reliable service every time.
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by msmarro
Verified Customer
Verified Customer
Jun 08, 2026 -
Lahti's Jeep responded
Thank you for trusting us with your Jeep Cherokee service. We’re glad our knowledgeable team and reliable, prompt approach continue to meet your expectations. We look forward to keeping your Cherokee running at its best.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
Excellent communication, knowledgeable, and overall great
job by all ! Thank you so much for keeping me updated every step of the process
job by all ! Thank you so much for keeping me updated every step of the process
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by Csheldup
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Lahti's Jeep responded
Thank you for noting our communication and expertise during your Jeep Wrangler 4xe service. We’re glad the team kept you informed at every step and look forward to assisting you again.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
I bought my 2015 Toyota here 2 years ago and love it!
Service excellent too!
Service excellent too!
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by judydemare
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2026 -
Lahti's Jeep responded
We’re glad to hear your 2015 Toyota Avalon is still exceeding expectations two years after purchase. It’s wonderful that our service has kept your Avalon running smoothly. Thank you for sharing your positive feedback.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580
Did a great job on my on my jeep wrangler yesterday at
the dealership in Leominster
the dealership in Leominster
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by Wcam37
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Lahti's Jeep responded
Thank you for sharing how well our team took care of your Jeep Wrangler Unlimited yesterday. Princesa and Jacqui are delighted everything met your expectations. We look forward to helping you again.
At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community.
Michael Ballos, General Manager
mike@lahtisjeep.com
978-537-6466 or 978-273-2580