Princesa Feliciano Santiago
Princesa Feliciano Santiago at Lahti's Jeep

Princesa Feliciano Santiago

Service Advisor

Lahti's Jeep

223 Central St
Leominster, MA 01453

Contact Me
4.7
52 Reviews

I am very happy helping my customers feel secure and fully valued.

Dealership Experience

2 yrs, 2 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

52 Reviews

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52 Reviews of Princesa Feliciano Santiago

May 20, 2026

Dealership Rating
Employee Rating

Did a great job on my on my jeep wrangler yesterday at the dealership in Leominster More

by Wcam37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqui Fohy

May 20, 2026

Lahti's Jeep responded

Thank you for sharing how well our team took care of your Jeep Wrangler Unlimited yesterday. Princesa and Jacqui are delighted everything met your expectations. We look forward to helping you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 17, 2026

Dealership Rating
Employee Rating

Quick, easy, great service all around Great communication, knowledgeable, fair pricing I will be back More

by OKEY20
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

May 17, 2026

Lahti's Jeep responded

We appreciate you highlighting the quick, seamless service and clear communication along with our fair pricing. Princesa and our team look forward to supporting you on your next Jeep service visit. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 13, 2026

Dealership Rating
Employee Rating

always friendly and kind service is great. they always back up there vehicles warranties and right on schedule. More

by jerickson3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqui Fohy

May 13, 2026

Lahti's Jeep responded

It’s wonderful to hear our team provided friendly service and honored your Durango’s warranty right on schedule. Thank you for trusting us with your Dodge Durango. We look forward to assisting you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 11, 2026

Dealership Rating
Employee Rating

Very helpful and kind. Service manager also helpful and professional Definitely recommend this auto dealer and service center More

by Cheryl440
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager

May 11, 2026

Lahti's Jeep responded

We’re delighted that Princesa and our service manager provided helpful, professional service for your Jeep Wrangler Unlimited. Thank you for recommending our service center. We look forward to welcoming you back. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 11, 2026

Dealership Rating
Employee Rating

Excellent experience all around. Would recommend to family and friends. Well done by all involved in this transaction. More

by meeganturini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqui Fohy

May 11, 2026

Lahti's Jeep responded

Thank you for recommending our service to your family and friends. Princesa, Jacqui and the rest of our team are delighted to hear you had an excellent experience. We look forward to serving you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 08, 2026

Dealership Rating
Employee Rating

Again, customer service and the ability to book an appointment in a timely manner is exactly what customer service is. Thank you More

by jimgardner29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Lahti's Jeep responded

We’re delighted your appointment scheduling was smooth and timely. Thank you for trusting us with your Ram service. Princesa is happy to have assisted and looks forward to helping again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 07, 2026

Dealership Rating
Employee Rating

Professional, attentive and awesome Would highly recommend! Everyone was amazing and fixed my issues with my jeep no problem. The atmosphere was great and she made it easy to check in and out and un More

by ajmarrino
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

May 07, 2026

Lahti's Jeep responded

Thank you for highlighting how professional and attentive our team was during service on your Jeep Wrangler Unlimited. We’re pleased the welcoming atmosphere and straightforward check in and check out process made things easy. Princesa will be thrilled to know her extra effort made a difference. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 04, 2026

Dealership Rating
Employee Rating

They stand by their word, they are easy to deal with and provide great service More

by chriscarroll2016
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

May 04, 2026

Lahti's Jeep responded

It’s great to know we stood by our word and made the service process straightforward for your Jeep Wrangler. Thank you for sharing this positive experience. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 04, 2026

Dealership Rating
Employee Rating

Professional, friendly, helpful. However I wasn't given all the diagnostic info and fee information for the day when I asked. Some kind of miscommunication there I think. The price q More

by milliken.alicia77
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

May 05, 2026

Lahti's Jeep responded

Alicia, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Please contact us directly. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 29, 2026

Dealership Rating
Employee Rating

Prompt service Informed customer of diagnosis Performed repair Checked repair with a test drive Satisfied customer More

by elizabeth.m.leahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Lahti's Jeep responded

Thank you for the five-star review. We are delighted that Princesa and our service team provided prompt updates on the diagnosis, completed the repair and verified it with a test drive. It’s great to know you’re satisfied with the service on your Jeep Grand Cherokee. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

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