Princesa Feliciano Santiago
Princesa Feliciano Santiago at Lahti's Jeep

Princesa Feliciano Santiago

Service Advisor

Lahti's Jeep

223 Central St
Leominster, MA 01453

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4.7
63 Reviews

I am very happy helping my customers feel secure and fully valued.

Dealership Experience

2 yrs, 3 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

63 Reviews

Write a Review

63 Reviews of Princesa Feliciano Santiago

June 18, 2026

Dealership Rating
Employee Rating

Done and completed on time. Done and completed on time as promised. That's all you can ask for. More

by Seymour_robert
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 18, 2026

Lahti's Jeep responded

Thank you for the five-star review. We’re pleased that service on your Jeep Grand Cherokee was completed on time as promised. Princesa appreciates your feedback and would be happy to assist you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 18, 2026

Dealership Rating
Employee Rating

Everyone there Walsh's a been great they were not pushy and very accommodating Everyone there Walsh's a been great they were not pushy and very accommodating. I am very happy with everything More

by atucceri1290
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 18, 2026

Lahti's Jeep responded

How great to hear that our team provided accommodating and stress-free service for your Jeep Grand Cherokee. Princesa appreciates your feedback and is glad everything met your expectations. Thanks for trusting us for your Jeep service. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 14, 2026

Dealership Rating
Employee Rating

Quick appointment and fix for my jeep Customer service is very nice to accommodate me into their schedules day very prompt and easy plus they did inspection on all things undercarriage will definitely recomm More

by Yesicarivera848
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 14, 2026

Lahti's Jeep responded

Great to hear your appointment and repair for your Jeep went smoothly. Our team, including Princesa, aims to make scheduling easy and provide thorough undercarriage inspections. We appreciate your recommendation and look forward to helping you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 08, 2026

Dealership Rating
Employee Rating

I've been a customer for a long time and have always thought Lahtis has been great More

by michael_colangelo
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 08, 2026

Lahti's Jeep responded

Thank you for your loyalty over the years. We’re delighted you continue to trust us with your Jeep service. If there’s anything more we can do, just let us know. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 08, 2026

Dealership Rating
Employee Rating

Got me in and got me out Great dealership, Jake Newcomb is my sales guy More

by phillie1951
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 08, 2026

Lahti's Jeep responded

Thank you for the five-star rating. We’re glad we could quickly service your Jeep Compass and keep everything running smoothly. Princesa and the team appreciate your business and look forward to helping you again soon. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 08, 2026

Dealership Rating
Employee Rating

They did not have a 'running light' in stock during my scheduled appointment slot. I have to return at another date and time to have that replaced. More

by Cabot
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 10, 2026

Lahti's Jeep responded

Thank you so much for taking the time to share your feedback with us. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 08, 2026

Dealership Rating
Employee Rating

Always have a greater experience here. Very knowledgeable staff and prompt reliable service every time. More

by msmarro
Recommend Dealer
Yes

Other Employees Tagged: Jacqui Fohy

Jun 08, 2026

Lahti's Jeep responded

Thank you for trusting us with your Jeep Cherokee service. We’re glad our knowledgeable team and reliable, prompt approach continue to meet your expectations. We look forward to keeping your Cherokee running at its best. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

June 01, 2026

Dealership Rating
Employee Rating

I have been a customer for over 20 years I have always gotten great customer and automobile service. More

by pamelaao
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

Jun 02, 2026

Lahti's Jeep responded

Thank you for being our customer for more than 20 years and for your kind words about our service. We’re glad to keep your Jeep Cherokee running smoothly and look forward to assisting you in the years ahead. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 30, 2026

Dealership Rating
Employee Rating

Run well ,great communication, friendly atmosphere and great service department. Good quality of vehicles with no pressure sales. More

by pmayhew1
Recommend Dealer
Yes

Other Employees Tagged: Princesa Feliciano Santiago

May 30, 2026

Lahti's Jeep responded

Thank you for highlighting the smooth service on your Jeep Wrangler Unlimited, our clear communication, and the welcoming atmosphere. We’re glad the sales process felt pressure-free and that you found our vehicle selection top-notch. Princesa and our team appreciate your kind words and look forward to assisting you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 29, 2026

Dealership Rating
Employee Rating

Have a 2023 wrangler Rubicon 4xe. Over 40K. I enjoy driving the jeep, and Lahti’s Jeep in Leominster has done all my service work. I’m very pleased with my experience with them. More

by wmorse64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ballos

May 29, 2026

Lahti's Jeep responded

It’s great to hear your 2023 Wrangler Rubicon 4xe is delivering the drive you enjoy and that our service team in Leominster has consistently taken care of your Jeep. We appreciate you entrusting us with your vehicle over 40,000 miles and beyond. Thank you for your continued confidence in our service. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

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