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Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow | Page 10

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
199 Reviews
4.8

199 Reviews

Write a Review

199 Reviews of Jada Critchlow

July 23, 2025

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Employee Rating

I've enjoyed Button Motors over the years however disappointed after having the oil changed and tires rotated to find one tire considerably under inflated. I didn't have time to return to Buttons. Wi More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

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Jul 28, 2025

Button CDJR responded

Thank you for being a loyal customer of Button Motors over the years. We’re sorry to hear about the issue with your tire after your recent service — that’s definitely not the experience we want you to have. We appreciate you bringing this to our attention, and we’ll be sure to address it with our team to prevent it from happening again. If you decide to give us another chance, we’d be happy to make things right for you. Thanks again for your feedback!

July 23, 2025

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Buttons is the best dealership around! My wife and I have been loyal customers for years and would recommend them to anybody! More

by jmr3456
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Mark Carroll, Chris Henn

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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 22, 2025

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Employee Rating

They reset the radio but it still has issues with the speakers working properly. Unfortunate as these are the upgraded stereo system. More

by matt.cook
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kolton Sandefur

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Jul 28, 2025

Button CDJR responded

Thank you for your feedback. We’re sorry to hear that the speaker issues are still present despite the radio reset. We understand how disappointing this must be, especially with the upgraded stereo system. We appreciate you bringing this to our attention.

July 21, 2025

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It was very fast and easy from start to finish. They took me home and texted me when it was ready for pick up More

by zachbeardown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 21, 2025

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Employee Rating

Marked improvement from previous visits. Check in and check out was easy. Good communication during visits. Vehicle done correctly the first time, and on time. More

by mike.hosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 17, 2025

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Always so polite and very helpful. I wouldn’t take my vehicle to get the oil changed anywhere else. More

by ezrajoe8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

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Jul 21, 2025

Button CDJR responded

Thank you for your loyalty and kind words! We’re thrilled to hear you appreciate our polite and helpful service. We look forward to taking care of your vehicle’s oil changes for years to come!

July 16, 2025

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Employee Rating

in and out of dealerships quickly very knowledgeable staff great service reasonable price for services More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

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Jul 21, 2025

Button CDJR responded

Thank you for the great review! We're glad to hear you had a quick, smooth experience with our knowledgeable staff. Providing excellent service at a fair price is what we strive for—thanks for choosing us!

July 11, 2025

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Garrett is awesome and always so helpful. He's always very upbeat, enthusiastic, and personable. More

by kbaird31
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

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Jul 21, 2025

Button CDJR responded

Thank you for the kind words! We’re thrilled to hear that Garrett consistently provides such a positive and helpful experience. His enthusiasm and personable nature truly make a difference—we’ll be sure to pass along your appreciation!

July 11, 2025

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Employee Rating

She was very friendly and jumped through hoops to help me with my issues. Ty very much More

by jsbenner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2025

Button CDJR responded

Thank you for sharing your experience! We're so glad she could go above and beyond to help with your issues. Your appreciation means a lot—thanks again!

July 11, 2025

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Employee Rating

Had an oil change and they were really fast and thorough. Easy check out and pick up. More

by christyfraz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Mari Whaley, Garritt Stryker, Kolton Sandefur , Shannon Dillman

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Jul 21, 2025

Button CDJR responded

Thanks for the feedback! We’re happy to hear your oil change was fast and thorough, and that the check-out and pick-up went smoothly. We appreciate your business!

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