Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow | Page 18

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Jada Critchlow

November 22, 2024

Dealership Rating
Employee Rating

I was lied to more than once they mess something up the next day had to get new battery then 2 days later had to have a new alternator. None of that was wrong before I took it to your dealership More

by shenandoah1951
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero, Nicolle in front office was the best help I received

Dec 16, 2024

Button CDJR responded

We sincerely apologize for the negative experience you’ve had, and we understand your frustration. It’s concerning to hear that you were misinformed and that issues with your vehicle arose after visiting our dealership. Please reach out to us directly so we can address this matter and work to make it right. Your feedback is valuable, and we want to restore your trust in our services. Thank you for bringing this to our attention.

November 21, 2024

Dealership Rating
Employee Rating

Everything was fine a great experience quick and easy timely manner a great price Ok More

by dsorbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 20, 2024

Dealership Rating
Employee Rating

Excellent service👍. Was in and back out in a matter of not more than 30 minutes More

by davesch939
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Dealership Rating
Employee Rating

Great service as always. Been a customer now for almost 20 years! Here’s to 20 more More

by aaron95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

Friendly. Always willing to help even after a sale. From the mechanics,salesmen, finance people and the staff at the service department they are great. More

by donnakoontz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Belt, Nick Kersey, Griffen Mock

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

Communication was clear and done in friendly manner. All scheduled maintenance was done as promised and timely More

by jmarksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

They are always great to work with and pleasant. I'll be a returning customer. More

by rmainesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Kolton Sandefur , Erika Tobin

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 18, 2024

Dealership Rating
Employee Rating

Button Motors does a fantastic job and they have a great service department. Mike Lupoi is a great leader!! More

by tveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mark Carroll, Garritt Stryker , Miranda Armstrong, Mike Lupoi

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 15, 2024

Dealership Rating
Employee Rating

Very convenient they came to my work and picked the grand Cherokee up for service. Then brought it back a few hours later. More

by dfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur , Erika Tobin, Matthew Yero

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 15, 2024

Dealership Rating
Employee Rating

Jada and Shannon were great. In and out very quickly. Shannon printed a service bulletin off for me in case I have the same issue when traveling for the holiday. More

by ljohnson716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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