Jaelin Redfearn | Page 2

Brayan and the team at Audi Atlanta are professionals at their craft. They were courteous, accommodating, efficient, and even sympathetic when it comes to the car buying experience. Brayan provided honest a their craft. They were courteous, accommodating, efficient, and even sympathetic when it comes to the car buying experience. Brayan provided honest advice with my best interest in mind and didn't try to sell me on a more expensive vehicle or superfluous options. Instead, he worked within my budget and and put me in an SQ5 Sportback that has exceeded all of my expectations. More

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Colin is super chill and understanding to work with! He answered all the questions I had without pressuring me into having other ideas. I felt really comfortable and overall had a great experience purc He answered all the questions I had without pressuring me into having other ideas. I felt really comfortable and overall had a great experience purchasing a great vehicle. Hands down recommend Colin to anyone looking for a new Audi!!! More

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I recently traded my 2021 A7 for a 2021 Audi RS7. This was my first time dealing with this particular dealership and or my sales representative, Casey Graber. Buying or trading cars can be a stressf This was my first time dealing with this particular dealership and or my sales representative, Casey Graber. Buying or trading cars can be a stressful experience. Not knowing if you're going to get a good car or a fair deal is always, a concern. Casey was absolutely the best car sales representative I've ever dealt with and I have dealt with plenty. She gave me lots of time and space and I never felt pressured. But at the same time was efficient in getting me the information I needed. They were also very fair on my trade and the finance manager Mr. Wolf handled all the paperwork and gave me all the options which suited my needs to make this transaction and purchase a breeze. I would highly recommend. More

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Colin was amazing. Very respectful and earnest. I trusted Colin immediately and I def felt he had my best interest at heart. I would recommend Colin and Audi Atlanta in Very respectful and earnest. I trusted Colin immediately and I def felt he had my best interest at heart. I would recommend Colin and Audi Atlanta in a heartbeat. Overall great experience and extremely customer focused. More

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Fiorella was so warm and welcoming, even before realizing I was a potential customer. She was so knowledgeable, attentive, and provided the perfect amount of communication without being pushy, something I de I was a potential customer. She was so knowledgeable, attentive, and provided the perfect amount of communication without being pushy, something I definitely look for when shopping for cars. She made sure that I had all of my needs met, which I truly appreciate as well. Fio and Audi Atlanta made a process I typically hate really enjoyable without wasting my time, and for that, they’ve earned a forever customer out of me and my family. Thank you guys for all that you do! More

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Great Experience! ! No pressure!! Patient and helpful! Highly recommend Colin and this dealership! Hope to be back in the future!! ! No pressure!! Patient and helpful! Highly recommend Colin and this dealership! Hope to be back in the future!! More

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My experience at this dealership was FANTASTIC! I was warmly greeted by the receptionists, and then I met my saleswoman, Ms. Lisa Taylor. She was such a joyful person, and more than that, she was v I was warmly greeted by the receptionists, and then I met my saleswoman, Ms. Lisa Taylor. She was such a joyful person, and more than that, she was very knowledgeable. She answered all of my questions and made suggestions on options. Her customer service skills are outstanding! I have been to other dealerships in the past and the salespersons there were pushy and clearly looking out for their own personal interests. Lisa was completely the opposite. She was honest, patient, caring, helpful and extremely accommodating. She made me feel as though my satisfaction was important to her. I can honestly say that I was treated as a valued customer. I also interacted with Jaelin Redfearn, who, like Lisa, was very personable and indulgent. The car I wanted was not available at Jim Ellis Atlanta, but was at the Marietta location. Jaelin communicated with the Marietta location and diligently worked to transfer the car to Audi Atlanta for me. He and Lisa worked closely together to get a loaner car for me until my car was delivered. Talk about exceptional service! Lastly, I met with Daniel Mac who handled the financial part. Likewise, he was very friendly, pleasant, and obliging. He patiently and honestly answered all my questions and suggested the options that suited my needs. He energetically worked to find a deal that suited me. I also LOVE that Lisa personally delivered to me at my home! This is the fourth time I purchased a brand new car, and I've never had such individualized service. Home delivery was the icing on the cake! Although there is an Audi dealer significantly closer to my home, driving the extra miles to Jim Ellis Audi was sooooo worth it! I cannot imagine purchasing a car in the future from any other Audi dealership. Lisa Taylor is now my "go-to" salesperson! More

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Great experience overall. The dealership itself is comfortable and modern.The check in staff were great. I worked with Tony Zrnic from sales and he was patient, personable and The dealership itself is comfortable and modern.The check in staff were great. I worked with Tony Zrnic from sales and he was patient, personable and knowledgeable. I was shopping for an EV and from my experience at other dealerships - not everyone is well versed on the new tech. But Tony knew just about everything when it came to these cars. The communication was great and he was very transparent and honest with just the right amount of pressure. Kapleton in finance was also great to work with. He did a great job explaining the details of my lease agreement and anything I signed. He was also very thorough when explaining the different service plans that were available. More importantly, he was consultative with recommendations that would work best for my situation. More

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I’m a returning customer and The customer service and care for the customer needs are out of this world the best hands down!!! So knowledgeable yet friendly and welcoming. Definitely would refer any and care for the customer needs are out of this world the best hands down!!! So knowledgeable yet friendly and welcoming. Definitely would refer any and everyone to go check them out. More

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I enjoy my time with Arthur. Good listener, he made sure the car choice would fit my family and my needs. Pro-active in the process, the time spent was a breeze and truly an enjo Good listener, he made sure the car choice would fit my family and my needs. Pro-active in the process, the time spent was a breeze and truly an enjoyable experience. I actually enjoyed engaging with all the employees from Colette to Ryan. Professional dealership with a human touch. Thank you team!! More

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