Jaime Chachua
Jaime Chachua at Shottenkirk Nissan Rome

Jaime Chachua | Page 14

Service Advisor

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
140 Reviews
4.9

140 Reviews

Write a Review

140 Reviews of Jaime Chachua

September 18, 2023

Dealership Rating
Employee Rating

Everyone seems to be service oriented and professionals Thumbs up👍service writers do a good job especially with me because my claim to fame is i am always misbehaving ‼️‼️‼️😂😎💃🕺🏿 More

by WAYNEBAILEY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Carter, Matthew Duvall, Brad McDevitt, Ronnie Blake, Kristopher Nowakowski , Dondra Edwards, Lauren King, Dalton Lloyd

Sep 18, 2023

Shottenkirk Nissan Rome responded

WAYNEBAILEY59, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 13, 2023

Dealership Rating
Employee Rating

Way over priced. The total was wrong by nearly $100 when I went to pick car up. This is not the first time of having inadequate service since Shottenkirk took over. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2023

Shottenkirk Nissan Rome responded

Denise, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 so we can discuss some solutions.

September 13, 2023

Dealership Rating
Employee Rating

Matt is always a great help. He goes above and beyond helping me whenever I need help. All of the service people are great. More

by GREEN9629
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall

Sep 14, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2023

Dealership Rating
Employee Rating

I always have a pleasant experience when I bring my vehicle in for service. The guys never fail to make sure I receive the best service possible. More

by KWHA314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall

Sep 14, 2023

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 09, 2023

Dealership Rating
Employee Rating

First time here to service an older Infiniti M45. I have been in the Rome area for a number of years but continued to use the dealerships in Atlanta. What an amazingly pleasant and excellent first ex More

by JSHUTCHERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Shottenkirk Nissan Rome responded

JSHUTCHERSON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 08, 2023

Dealership Rating
Employee Rating

Oil changed. I’m and out without a long wait. Technician was very courteous and throural More

by GWS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Dealership Rating
Employee Rating

Got the dent out of my door, and assisted me when I needed a ride home. More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall , Dondra Edwards, Lauren King, Dalton Lloyd

Sep 06, 2023

Shottenkirk Nissan Rome responded

Dakota, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 23, 2023

Dealership Rating
Employee Rating

I always love the service I get when I bring my car in. They all have always been very helpful and always have taken care of my car. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall, Ronnie Blake , Jamie Carter

July 28, 2023

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Employee Rating

Everyone at this place is great! The salesman Josh Torres, the credit app managers, Donald the finance manager, are all so great. They got me a great deal and out of a bad deal. Josh More

by Richard H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Carter, Brad McDevitt, Jeffery Gamble , Frances Hornbuckle, Thaddeus Jolly, Lauren King, Donald King Jr., David Shinn, Josh Torres

April 08, 2023

Dealership Rating
Employee Rating

I bought a brand new car on 2018, unfortunately it had a recall ABC brakes, after the dealership fixed my car doing a noise when a turned the wheels, very very upset with the service of Nissan Heritage Rome More

by Miriam
Recommend Dealer
No

Other Employees Tagged: Dustin Ely (026)

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