Jaime Concepcion | Page 3

I brought my 2025 Ford Ranger in to Wayne Ford for a whining noise. I got the call later in the day from my service advisor Michelle that unfortunately my truck would need a new transmission (Under Warr whining noise. I got the call later in the day from my service advisor Michelle that unfortunately my truck would need a new transmission (Under Warranty) She was very sympathetic to my situation as it was a brand new truck. She offered me a loaner car while the truck was being fix and told me they would take care of this ASAP. Took about a week and I picked up my truck. Whoever the Technician was that worked on my car did an OUTSTANDING job. The truck came back clean and everything under the hood and truck looked factory fresh. Also my service advisor was great , she patiently answered all my questions. She even called me back with an answer she wasn't sure about. I would definitely recommend Wayne Ford to my friends and family. If I could give them 10 stars I would More

by Johnny M. Verified Customer Verified Customer

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They worked together to make the experience easier than I anticipated. They were patient and we walked away with a vehicle the same day. anticipated. They were patient and we walked away with a vehicle the same day. More

by Shonbutterfly Verified Customer Verified Customer

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Matt was great each time i need service. Great rep. For the service dept. The whole dept, a great help .Thanks to all Great rep. For the service dept. The whole dept, a great help .Thanks to all More

by cafusmc Verified Customer Verified Customer

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Sean and Jamie were awesome helps me a lot I love my car great experience great experience More

by theico4 Verified Customer Verified Customer

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They was excellent from the time I open the door and was greeted from salesperson Jeffrey Ventura and the front desk receptionist. Jeffrey was very professional, knowledgeable, responsive and very patient. greeted from salesperson Jeffrey Ventura and the front desk receptionist. Jeffrey was very professional, knowledgeable, responsive and very patient. Jamie Concepcion was also very knowledgeable. More

by MPENA0429 Verified Customer Verified Customer

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Disrespectful treatment. I didn't feel treated with respect and lack of tact in the way of treating a customer by the worker who made the sale to me with the bank I didn't feel treated with respect and lack of tact in the way of treating a customer by the worker who made the sale to me with the bank More

by Douglas Saez Verified Customer Verified Customer

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Kind, helpful and quick for showing/negotiating what cars to select and the cost to pay. to select and the cost to pay. More

by GROOVYWLEE Verified Customer Verified Customer

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Had a wonderful sales experience at Wayne Ford. It was my first time buying a vehicle from them. The transaction was straightforward and easy. The salesman was patient with me throughout the entire It was my first time buying a vehicle from them. The transaction was straightforward and easy. The salesman was patient with me throughout the entire process and the finance department was honest and transparent about the pricing and warranty options. More

by Robert Verified Customer Verified Customer

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Everyone at Wayne Ford was super helpful! They got us in and out in a timely manner and answered all of our questions. The thing I like most is none of them were pushy or annoying like your t They got us in and out in a timely manner and answered all of our questions. The thing I like most is none of them were pushy or annoying like your typical car salesmen! They were patient and knowledgeable about the vehicles! Def. Recommend Wayne Ford! More

by DMAREK015 Verified Customer Verified Customer

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Very professional The sales team was very professional and great amount of knowledge of Ford vehicles. I would recommend Wayne Ford and great amount of knowledge of Ford vehicles. I would recommend Wayne Ford More

by CCC8686 Verified Customer Verified Customer

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