Jaime Jaquez | Page 8

Great dealership to work with. Sales was great to help out find the perfect vehicle. Shout out to William! Sales was great to help out find the perfect vehicle. Shout out to William! More

by jwagner24 Verified Customer Verified Customer

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Edgar and Quebedeaux were a pleasure to deal with. Straight forward and no games played. Straight forward and no games played. More

by jjcaporale Verified Customer Verified Customer

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The running lights were not working we drove 4 hours home without them. , the heater was not working, the winch control was missing , there was no Jack or tools that fit the tires. They tried to add fees bey without them. , the heater was not working, the winch control was missing , there was no Jack or tools that fit the tires. They tried to add fees beyond to the agreed to price. More

by jonathan.pena Verified Customer Verified Customer

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Very accommodating and knowledgeable. Easy to do business with. I would recommend doing business with Quebedeaux Buick GMC. Easy to do business with. I would recommend doing business with Quebedeaux Buick GMC. More

by russ27 Verified Customer Verified Customer

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Servicio excepcional! Excellent service. Jose was patient and professional. He was honest and knowledgeable. I would recommend him to anyone. He is also bilingual as an ad Excellent service. Jose was patient and professional. He was honest and knowledgeable. I would recommend him to anyone. He is also bilingual as an added bonus. More

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While the staff was very helpful when searching for a vehicle, their reliability once the paperwork has been signed is disappointing to say the least. We purchased a used vehicle that had immediate probl vehicle, their reliability once the paperwork has been signed is disappointing to say the least. We purchased a used vehicle that had immediate problems off the lot. After multiple attempts to make the vehicle serviceable, we ended up in a different car, with a different loan. We were assured the first loan would be removed from our credit as the first vehicle was returned to the dealership's inventory. Two weeks later, both vehicles show financed under my name with the lending agency. I call both the bank and the dealership. The bank tells me there is nothing they can do and to talk to the dealership. I call the dealership and I am assured it will be taken care of. A week later, nothing has changed. My husband calls and is assured it will be taken care of. A week later, nothing has changed. I call several times more. Each time I am told that the loan for the first vehicle would be paid and removed from my credit. I am repeatedly told someone will call me or my husband back with an update. We never received a call. The day before the loan on the first vehicle is due (yesterday), I speak to a different manager. She says she will work on it right away and have someone call me with an update. No one calls, so I call again that afternoon. She says she told the people "upstairs" about the urgency and was surprised they hadn't called me. She said she would talk to them again and ask them to call me with an update. No one called. Today, again, no call. The loan is due. I asked to speak to the "highest ranking manager available," but was sent to a finance manager who did not answer. The phone was eventually answered by the person who initially helped us acquire our financing. He was "surprised" that it had not been taken care of even though I had spoken to him a week ago and he said that he was working on it and not to worry. Well... I AM worried... frustrated, and disappointed at the lack of communication and follow up. This is unacceptable customer service. There is no reason that I should have had to call and follow up so many times for a matter of this importance and that the issue was allowed to persist for so long. Please be assured that should my credit be negatively impacted by this, I will be reporting this to the appropriate governmental agencies in an attempt to repair the damage. More

by corifolk Verified Customer Verified Customer

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I bought my new car 1 day ago and I am already back with it. I understand buying a used car can have issues, I just expect when I go to a reputable dealership, the car I buy will get me home. I was stopped it. I understand buying a used car can have issues, I just expect when I go to a reputable dealership, the car I buy will get me home. I was stopped by the police on my way home for brake lights not working. Maybe it was an overnight, BUT then once I hit 60mph it was difficult to keep the car on the road. They put new tires on, but must have forgotten the balancing part. It took me 3hours to get home and the very next day my new car is back in the shop. Not cool! More

by katebruan Verified Customer Verified Customer

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Excelente servicio de calidad y respeto respondieron amablemente a todas mis dudas y preguntas haciéndome sentir cómoda en todo momento. amablemente a todas mis dudas y preguntas haciéndome sentir cómoda en todo momento. More

by rosalbawan55 Verified Customer Verified Customer

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Servicio buena atenciom dedicacion buena actitud ayuda al cliente te escuchan para atender las peticiones del cliente. cliente te escuchan para atender las peticiones del cliente. More

by matzuzaka54 Verified Customer Verified Customer

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Very satisfied with my new truck, it is very nice! thank you very much quebedeux. thank you very much quebedeux. More

by antoniomata4914 Verified Customer Verified Customer

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