Jaime Serna | Page 4

Our family purchased a 2023 GMC Terrain AT4 from this dealership and wanted to share our experience. Beginning just thirteen (13) days after our May 31, 2025 purchase, the vehicle so far has required dealership and wanted to share our experience. Beginning just thirteen (13) days after our May 31, 2025 purchase, the vehicle so far has required six service visits related to electrical system concerns, check engine lights, warning messages, charging system alerts, drivability issues, and occasional rattling or noise during acceleration. Managing transportation and schedules during these service periods was stressful for our family. Especially given the vehicle has been out of service for nearly 40 days since purchase. At times, communication and support during the process felt frustrating and not as helpful as we had hoped. We encourage buyers to take time to review vehicle history, certification details, and warranty coverage so they understand what is included and can make an informed, educated decision. More

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Great experience after multiple purchases. Will continue to come back. Great service from the team Will continue to come back. Great service from the team More

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Easy to work, took care of all things that were wrong with the car. Very considerate. with the car. Very considerate. More

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Very courteous, knowledgeable and friendly. Made the experience comfortable. Recommend Jaime for your next car. Made the experience comfortable. Recommend Jaime for your next car. More

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Jamie was extremely helpful and answered all our questions extremely well. He was quick to get us in to view the car we wanted and even drove to another store himself to bring the car we wanted clos questions extremely well. He was quick to get us in to view the car we wanted and even drove to another store himself to bring the car we wanted closer to us for a test drive. I would recommend Jamie to anyone looking for a great car buying experience. More

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Great experiencia in the Store with spanish speaking consultant at the Frankfort Store. Would reccomend consultant at the Frankfort Store. Would reccomend More

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Jaime was very easy to work with and helpful throughout the process. i appreciated his transparent honest approach and ability to communicate about various factors around the buying process. the process. i appreciated his transparent honest approach and ability to communicate about various factors around the buying process. More

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Phillips Chevrolet made the entire process simple and comfortable throughout. Everything was also explained well. If we didn't understand they went over it again to make sure we did. comfortable throughout. Everything was also explained well. If we didn't understand they went over it again to make sure we did. More

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Very nice dealership with excellent service! Will definitely come back here again in the future!! Will definitely come back here again in the future!! More

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Jamie was very knowledgeable, friendly. Made me feel as part of the family. Kept me informed throughout all the steps. Made it easy buying a new used car. Made me feel as part of the family. Kept me informed throughout all the steps. Made it easy buying a new used car. More

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