Great service, always professional!
I appreciated Mr. Zamora keeping me updated on the status of my vehicle. When service was complete my vehicle sparkled inside and out. Top notch serv
I appreciated Mr. Zamora keeping me updated on the status of my vehicle. When service was complete my vehicle sparkled inside and out. Top notch service every time!
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by SLANUNLEY
Verified Customer
Verified Customer
Service Price Transparency
The Infiniti Team at South Bay are the best!
! And always give great service and smiles!!
! And always give great service and smiles!!
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by DARLISAASHER
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
INFINITI of South Bay responded
Hi Darlisa! Thanks so much for this great review! We like to think our smiles are just as important as our service, so it’s awesome to hear both made an impression. We’ll keep bringing the good vibes and top-notch care, can’t wait to see you back at Infiniti of South Bay soon!
Carlos Robles
Service Manager
INFINITI of South Bay
Excellent service!
Very polite staff ! Top notch highly recommended to any future customers 👍👍 great company
Very polite staff ! Top notch highly recommended to any future customers 👍👍 great company
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by Ramjet
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this fantastic review! We’re thrilled to hear that you had an excellent experience and found our team polite and professional. Providing top-notch service is always our goal, and it’s wonderful to know it made a difference for you. We truly appreciate your recommendation and look forward to welcoming you back for your next visit!
Carlos Robles
Service Manager
INFINITI of South Bay
Clean facility.
Easy, painless service experience. Always check the service specials for the best deals and dont forget that they will price match. Unfortunately,
Easy, painless service experience. Always check the service specials for the best deals and dont forget that they will price match. Unfortunately, they don't honor BOGO deals from other nearby Infiniti dealers.
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by justloi
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
INFINITI of South Bay responded
Thank you for the excellent review!
We're thrilled to hear you had a clean, easy, and painless service experience. We also appreciate you mentioning our service specials to other clients. In fact, we update our service specials monthly, so please be sure to check our website before coming in.
Our service specials are created to provide the best value directly to our loyal customers, and unfortunately, we are unable to honor "buy one get one free" promotions from other dealerships.
We always strive to offer competitive pricing and excellent service and are glad we could assist you with your recent visit. We look forward to seeing you again.
Carlos Robles
Service Manager
INFINITI of South Bay
Mr. Zamora did a good job, the only thing he forgot was
to explain what was preformed on my vehicle, for example: 1. Changed oil and filter, 2. Check brakes, 3. Changed cabin filter, and 4. Rotated tires a
to explain what was preformed on my vehicle, for example: 1. Changed oil and filter, 2. Check brakes, 3. Changed cabin filter, and 4. Rotated tires and we washed your vehicle. I believe tires weren't rotated, brakes weren't even checked or mentioned and car was not washed. .
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by ROBERTMARTINEZ411
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
INFINITI of South Bay responded
Hello Mr. Martinez,
Thank you for your review. We're sorry you left with unanswered questions, and we appreciate you bringing this to our attention.
We want to make sure you get the clarity you need. I've asked Jaime to reach out to you directly to address your concerns.
Thank you for your business. We look forward to resolving this for you.
Carlos Robles
Service Manager
INFINITI of South Bay
It was very easy to schedule a last minute appointment.
Jaime Zamora was very professional and answered all my questions.
Jaime Zamora was very professional and answered all my questions.
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by HEATHER.EVANSON
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
INFINITI of South Bay responded
Hi Heather! We really appreciate you taking the time to leave this positive review online! It’s wonderful to hear that scheduling a last-minute appointment was easy and convenient. We’re glad Jaime provided professional service and answered all of your questions, making the process smooth and stress-free. Our goal is to ensure that our customers receive exceptional service, and we are glad we could deliver that for you. We look forward to welcoming you back for your next visit!
Carlos Robles
Service Manager
INFINITI of South Bay
Service was great as usual.
Jaime patiently explained to me what the issue was and how to prevent it in the future.
Jaime patiently explained to me what the issue was and how to prevent it in the future.
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by ZHENYA999
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this FIVE-STAR review! It’s wonderful to hear that your service was once again excellent and that Jaime took the time to carefully explain not only the issue but also how to prevent it from happening again. Our goal is not just to resolve problems, but to equip our guests with the knowledge they need to keep their vehicles running smoothly. We appreciate your loyalty and look forward to seeing you again soon!
Carlos Robles
Service Manager
INFINITI of South Bay
We will continue to frequent Infinity for all our car
needs. The staff is superb!
needs. The staff is superb!
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by T_ESTANISLADA
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
INFINITI of South Bay responded
Thank you so much for this AWESOME review! We’re happy that our staff made such a great impression and that you plan to continue trusting INFINITI of South Bay for all your future car needs. Providing exceptional service is always our top priority, and it means a lot to know we’re meeting your expectations. We look forward to seeing you again soon and continuing to take care of you and your vehicles! Thank you for your continued trust and loyalty!
Carlos Robles
Service Manager
INFINITI of South Bay
Everything was A1 ok very good help so far no complaints
all of the people that I talk too was nice
all of the people that I talk too was nice
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by Billie.Jackson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I don't know the one that help me plus the photo is so small
Aug 24, 2025 -
INFINITI of South Bay responded
Hi Billie!
Thank you for taking the time to leave this great review! We’re so glad to hear that everything has been A1 and that our team has been helpful and friendly. Making sure every interaction is positive and smooth is always our goal. We truly appreciate your loyalty and look forward to assisting you again soon!
Carlos Robles
Service Manager
INFINITI of South Bay
The service was great and was completed quickly .
.and I dont have fifteen words to send
.and I dont have fifteen words to send
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by G5332R
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
INFINITI of South Bay responded
Quick and great service - that’s what we like to hear! Thank you for taking the time to share your experience online. We truly appreciate your trust and are so glad we could get you taken care of quickly! We hope to see you back again soon at INIFITI of South Bay!
Carlos Robles
Service Manager
INFINITI of South Bay
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