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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of Jairo Gutierrez

November 17, 2025

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Excellent service, friendly people, easy access and easy to make appointments I loveit dealer I would recommend it Up More

by MACEL5
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Recommend Dealer
Yes
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Nov 17, 2025

INFINITI Roseville responded

Thank you for your kind words! We’re delighted to hear that you found our service excellent, our team friendly, and scheduling appointments easy. We truly appreciate your recommendation and are glad you love our dealership!

November 14, 2025

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I took my car in for an oil change and it took about an hour and 15 minutes, just as they said. They washed my car as well which was a nice surprise. I walked across the street to Home Depot and got back More

by AME
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Yes
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Nov 14, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We’re glad your oil change was completed right on time and that you enjoyed the complimentary car wash. We’re also happy to hear that the texted recommendations and easy mobile approval process made things convenient for you. We appreciate your trust in us and look forward to serving you again in the future!

November 10, 2025

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Received excellent customer service through the entire process. Detailing was especially well done too. Very pleased overall. More

by MBECKE2266
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Recommend Dealer
Yes
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Nov 11, 2025

INFINITI Roseville responded

Thank you for the kind words! We are so glad your experience was a great one. We look forward to the next time we can assist you!

November 10, 2025

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Jairo, thanks much for bringing the tech out and explaining the work and next steps for our FX. Going the extra step and pointing out the loose wiring from the UHaul trailer brakes install was appre More

by Greg Kister
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Recommend Dealer
Yes
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Nov 11, 2025

INFINITI Roseville responded

Greg, We’re so glad to hear Jairo made such a great impression and took the time to explain everything clearly! It’s wonderful to know his attention to detail and extra effort earned your trust. We truly appreciate your business and look forward to helping with your FX again in the future!

November 09, 2025

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Jairo is excellent to work with and is always very helpful when it comes to scheduling service More

by SHEREEJ72
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Recommend Dealer
Yes
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Nov 10, 2025

INFINITI Roseville responded

Thank you so much for your kind words! We’re thrilled to hear that Jairo has been such a help with scheduling your service. We appreciate your support and look forward to serving you again!

November 05, 2025

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Dan was friendly and professional. I called with concerns about my car losing power and he got me right in to find out what’s going on More

by MSSHAWANA
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Sam Cruz, Michael Jeffries, Alyssa Ussery, David Spiller, Matthew Berry, Micah Caplan, Don Smith, Dylan Thayer

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Nov 06, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience with Dan! We are so glad we could take care of any concerns with your vehicle. We look forward to the next time we can assist you!

November 03, 2025

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Provided excellent service in a timely manner in a very courteous even though the dealership made no money. More

by cuzinjay24
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Recommend Dealer
Yes
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Nov 04, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience! We’re glad to hear that our team provided timely, courteous service and made your visit a positive one. Providing excellent service is always our priority, and we appreciate your recognition of our efforts.

October 27, 2025

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I love the team at Infiniti Roseville. They are very transparent and communicative so I always know exactly what to expect. I highly recommend this dealership! More

by Christopher G.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Buscaglia, John Driebe, Dan Chastain, Danny Haines, Alyssa Ussery

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Oct 28, 2025

INFINITI Roseville responded

Christopher, Thank you so much for your kind words! We’re thrilled to hear that our team provided a transparent and communicative experience. It means a lot that you’d recommend us, and we look forward to serving you for many miles to come!

October 20, 2025

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I appreciate Jairo, Esther and Terry for getting my repairs done on my SUV I just purchased two months ago. More

by TTAYLORMAID
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Esther Shamouel , Terry Bird

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Oct 21, 2025

INFINITI Roseville responded

Thank you for your review and for trusting us with your SUV repairs! We're so glad to hear that Jairo, Esther, and Terry were able to assist you and ensure everything was taken care of. We're here whenever you need us, thank you again for choosing us!

October 11, 2025

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Everyone there is always friendly and helpful. I’m always great with a smile and get great follow-through. More

by jennifer.robinson
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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Oct 13, 2025

INFINITI Roseville responded

Jennifer, Thank you for your kind words! We’re so glad to hear that our team’s friendliness, helpfulness, and follow-through make your visits a positive experience. Your feedback means a lot, and we look forward to seeing you again soon!

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