Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.8
75 Reviews
4.8

75 Reviews

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75 Reviews of Jairo Gutierrez

October 20, 2025

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Employee Rating

I appreciate Jairo, Esther and Terry for getting my repairs done on my SUV I just purchased two months ago. More

by TTAYLORMAID
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Esther Shamouel , Terry Bird

Oct 21, 2025

INFINITI Roseville responded

Thank you for your review and for trusting us with your SUV repairs! We're so glad to hear that Jairo, Esther, and Terry were able to assist you and ensure everything was taken care of. We're here whenever you need us, thank you again for choosing us!

October 11, 2025

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Everyone there is always friendly and helpful. I’m always great with a smile and get great follow-through. More

by jennifer.robinson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

Oct 13, 2025

INFINITI Roseville responded

Jennifer, Thank you for your kind words! We’re so glad to hear that our team’s friendliness, helpfulness, and follow-through make your visits a positive experience. Your feedback means a lot, and we look forward to seeing you again soon!

October 03, 2025

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I brought my Infiniti in for new tires, and I received great customer care. I was given a loaner car, which was very nice, as it saved me a four hour wait. When I received my car, it was newly washed and More

by TERESA1908
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

Oct 06, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We’re thrilled to hear that Jairo provided excellent service and made your visit so convenient with a loaner and a freshly cleaned car. We look forward to the next time we can assist you.

September 19, 2025

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Jairo was so awesome to work with. Very responsive and helpful and would recommend to anyone. Thank you More

by Joseph
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Recommend Dealer
Yes
Sep 19, 2025

INFINITI Roseville responded

Joseph, Thank you so much for the kind words! We’re thrilled to hear that Jairo provided such responsive and helpful service. We look forward to the next time we can assist you.

September 14, 2025

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I always know that Infiniti will give me very good service. Very nice environment and love the service agents. More

by W.BRIDGERS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain , Miguel

Sep 15, 2025

INFINITI Roseville responded

Thank you for your continued trust in us! We’re delighted to hear that you consistently receive excellent service and enjoy the welcoming environment our team strives to create. Your kind words about our service agents mean a lot to us. We look forward to providing you with the same great experience every time you visit!

September 12, 2025

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I take back my previous review as it was my fault for squeak and screech. Jairo went above and beyond helping me fix my car problem. Even dropped the price for me even though the car problems I had were More

by bermudeze6
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2025

INFINITI Roseville responded

Thank you so much for your honest update and kind words! We’re glad Jairo could go above and beyond to help resolve the issue and provide exceptional service. It means a lot to us that you recommend our team for honest work and a friendly environment. We’re here whenever you need us and appreciate your trust!

September 11, 2025

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The whole team was friendly and answered all questions I had on the product and the issues with the car More

by FINFANGREG
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Recommend Dealer
Yes
Sep 12, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had amazing visit with us. We look forward to the next time we can assist you.

September 10, 2025

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I was very impressed with the service and concern to detail and satisfaction on my part, I will continue to bring my vehicle there with trust and knowledge of knowing it will be correctly repaired by qu More

by Sffinn1965
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

INFINITI Roseville responded

Thank you so much for your kind words and trust in our service team! Providing reliable, high-quality service from qualified technicians, and having your vehicle ready on time and in top condition, is what we strive for every day. We truly value your continued trust and look forward to serving you for many visits to come.

September 07, 2025

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Service was exceptional. Jairo has always been professional, when dealing with me, and explaining answers to my questions. That’s quite imperative with me, because I had such More

by Barb
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Recommend Dealer
Yes
Sep 08, 2025

INFINITI Roseville responded

Barb, Thank you for your 5-star review! We are so glad Jairo has consistently taken great care of you. We look forward to continuing to serve you.

Sep 08, 2025

Barb responded

I see I have been 18 years with Infinity, not 12. I still had great service at Roseville and will continue to do business there.

September 05, 2025

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Jairo is very helpful and knowledgeable, and I truly appreciate all the assistance he has given me. More

by RBARROZO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

INFINITI Roseville responded

Thank you for your kind words! We’re glad to hear that Cairo was helpful and knowledgeable throughout your experience. We truly appreciate your feedback and look forward to assisting you again in the future!

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