Jake Bender | Page 6

GREAT customer service Everyone at Mahwah Honda is friendly and helpful and cares about the customer. Steve masse certain that I was knowledgeable in regards t yo my vehicle Everyone at Mahwah Honda is friendly and helpful and cares about the customer. Steve masse certain that I was knowledgeable in regards t yo my vehicle and the CR-V was the perfect vehicle for me. More

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Best Experiences Ever at Mahwah Honda! This is the second time I’ve gotten a car at Mahwah Honda and I would never go anywhere else. There is a Honda dealer about 10 mins from where I live This is the second time I’ve gotten a car at Mahwah Honda and I would never go anywhere else. There is a Honda dealer about 10 mins from where I live and another about 30 mins away, and Mahwah Honda is a little over an hour. But it’s worth every extra mile and minute. I tried going to Bridgewater Autosport Honda, the one closest to me, but they were not friendly at all, it seemed like I was bothering them as I asked questions, they didn’t really want to help w much, and the overall attitude was terrible. They even gave me misinformation. Going to Mahwah for the customer service they provide is just a no brainer- they’re wonderful! They make the whole experience not only smooth and easy, but they go way above and beyond to make it pleasurable and memorable. They don’t have to do that, but they do. They pay attention to what you want, and then do all in their power to get it exactly right, and not according to what they think you should do, or what else they can sell you to inflate the price. They make suggestions, as they are knowledgeable about their cars, but will not push or intimidate, as I’ve encountered at other dealerships in the past. The sales and finance teams are just a pleasure to work with; they’re professional, yet friendly and so personable, and best of all: patient. I’ve never felt rushed or like they were saying what I wanted to hear to ‘shmooze’ me, while catering to their own agendas. They were amazing as they worked with me and my family on cars, prices, options, etc. Leaving with the new car, I felt really good about the whole experience and almost felt a little sad that we wouldn’t see them again for 3 years, when the lease is up and we do the whole process over again! Who says that about a car dealership?! I do. And my family does too :) More

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Pleasure to purchase Amazing and friendly staff. Not pushy at all. Treats you like family and great prices.will always buy from them and recommend to everyone I know Amazing and friendly staff. Not pushy at all. Treats you like family and great prices.will always buy from them and recommend to everyone I know More

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Best car buying experience ever Entire staff was amazing, knowledgeable and friendly. Anil, true professional to Jake, Peter, Jack and Karen. Thank you greatly. Would recommend this Entire staff was amazing, knowledgeable and friendly. Anil, true professional to Jake, Peter, Jack and Karen. Thank you greatly. Would recommend this dealership to anyone in search of a car. More

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Great Experience We had a wonderful experience with this dealership. The salesman and team of staff took their time supporting our vehicle purchase throughout every st We had a wonderful experience with this dealership. The salesman and team of staff took their time supporting our vehicle purchase throughout every step of the buying process. It was this treatment which caused us to return and make our purchase. More

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Excellent Everything from the service, cars, employees, facility, deals, etc. The trip is far from where I live, but it was well worth it. I couldnt've been hap Everything from the service, cars, employees, facility, deals, etc. The trip is far from where I live, but it was well worth it. I couldnt've been happier More

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Leased a Honda Accord I had an excellent experience at Mahwah Honda. I came in to just look at cars as I wasn't sure what I wanted- but had always liked Honda cars and seve I had an excellent experience at Mahwah Honda. I came in to just look at cars as I wasn't sure what I wanted- but had always liked Honda cars and several family members have Hondas and are happy with them. Dave Baum explained options in my size/style category and took me on a test drive. I was very happy with the Accord Sport and decided to go with it right away- between Dave and Howard in finance and Jake I was able to get everything done in record time and drove out with my car that day! Everyone was pleasant, efficient and I was very pleased with my interactions with Mahwah Honda and would recommend this dealership to anyone. More

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Honda Experience Jorge was great. I ended up leasing a Honda Accord because my civic was over miles and had an additional year left on my current honda lease. Jorge wa Jorge was great. I ended up leasing a Honda Accord because my civic was over miles and had an additional year left on my current honda lease. Jorge was relaxed, no pressure, and handled the overall leasing processes in a professional manner. I will recommend Mahwah Honda to family and friends. More

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Smooth Ride So I ended up here after going to a few Hondas and not getting the help I needed. I was coming out of a lease with Nissan who gave me a bad experience So I ended up here after going to a few Hondas and not getting the help I needed. I was coming out of a lease with Nissan who gave me a bad experience and I wanted nothing more to do with them. When i walked in i met with Jorge. Jorge took the time to answer each of my questions which were ALOT!! He explained step by step how he came up with the numbers he offered me. He was very patient and when things got a little rough with making the deal Jake the manager helped and made this process smooth and easy. When it came time to sign off on the lease I worked with Mike at the finance department. He followed up with me on everything and when he said he would call me the next day with a response the next morning he was calling me. This guy is really good at what he does and getting you the right numbers with the bank. Before signing he explained all the numbers to me to make sure everything was correct and showed me everything on the computer so that there wouldn't be any surprises. I will admit I can be that tough customer at times but these people really went out of there way to help me in this process. I didn't feel any pressure or added stress by them. They all have a special way of making you feel welcomed and appreciated which i cant say about other dealerships. The customer service is more than 5 stars. I can go on and on about this dealership and how great they made this process for me when I was in a rush to get the car. Thanks again for everything and for your patience!!! More

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Best car shopping experience ever! Mahwah Honda made buying my new car easy and a overall great experience. If your looking to get a new or used Honda this is the place to go. Mahwah Honda made buying my new car easy and a overall great experience. If your looking to get a new or used Honda this is the place to go. More

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