Steve Chin

Stay away from HONDA of MAHWAH 2024 Chevy Trax was was advertised everywhere online for $21,599. After the test drive, I wanted to buy the car. The finance guy comes out with this offer that says t was advertised everywhere online for $21,599. After the test drive, I wanted to buy the car. The finance guy comes out with this offer that says the Trax price really is $25,524, because they had to add in this 'Service Reconditioning fee' for $2795.00 and a "Protection Package" for $ 1875, which has to be automatically added to the advertised price of the car. I would have never come to test drive that vehicle if it was advertised at that price. Deceptive advertising and misleading customers is apparently the way they normally operate. I consented to financing $20,850 for this vehicle. Total amount, including all fees and taxes and deducting my trade in. I had already been pre-approved from my credit union with a 5.74% interest rate. They insisted they would be able to match that rate. Now another hour and half goes by and I finally go in the back to another guy to sign all the documents, sign here, sign here. Folded up my copy and put in an envelope and sent me away. Of course I assumed they matched the interest rate we spoke about. Of course I assumed the contract had the $20,850 price that was agreed to. Looking at the contract, I was charged $23538 for this car. And they switched my interest rate to 6.74, not 5.74! My copy only included 6 of the maybe 10+ pages I signed. on an iPad. I thought it was an actual clerical mistake. Now after reading so many other reviews of them, this is how they operate on a daily basis. And I am only one of their victims. They have you signing papers on an iPad and initially stuff here and there, you are not seeing the whole picture until it is signed and printed out and you are rushed out the door. I hope there is a class-action lawsuit. Deceptive advertising. Hiding prices. Dishonest practices. BUYER BEWARE. These people are crooks. This is not a back alley used car lot where you would expect to get robbed. This is FRAUD and should be criminal. I am filing more complaints. And consulting an attorney. Bottom line is, Don’t purchase a Chevy (or any other car) at Honda of Mahwah. Unless you like getting ripped off by shameless swindlers. More

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We had an exceptional experience working with Steve Chin during our recent car purchase. From the moment we walked into the dealership, Steve made the entire process smooth, transparent, and stress-free. T during our recent car purchase. From the moment we walked into the dealership, Steve made the entire process smooth, transparent, and stress-free. Thanks Steve!! More

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Steve is an awesome person. Very helpful and patient. All the questions answered with details with a sincere heart, will to give you all honest answers about the product. Very helpful and patient. All the questions answered with details with a sincere heart, will to give you all honest answers about the product. More

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The dealership was super clean and pleasant. They had comfortable seating and plenty of water and coffee available. They had comfortable seating and plenty of water and coffee available. More

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I would not deal with anyone else. He knows the product and I hope he never retires! He knows the product and I hope he never retires! More

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I’ve been using Steve Chin for close to 30 years as my salesperson. I always know that I’m going to get great care and service. He goes out of his way to get the car that I want, and he always spends time salesperson. I always know that I’m going to get great care and service. He goes out of his way to get the car that I want, and he always spends time. He is honest and someone on whom I can depend. He follows up and makes sure that all is well. As a result, I have referred family and friends to Mahwah Honda and Steve Chin. More

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Abdel and Steve Chin made getting a car for my daughter a smooth pleasant experience. Getting into a big major purchase like a car can cause anxiety and stress. However my experience was nothing but pleasant smooth pleasant experience. Getting into a big major purchase like a car can cause anxiety and stress. However my experience was nothing but pleasant. Thank you! More

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Steve was very kind and courteous. Stayed late to help finish the transaction. Would highly recommend the dealership. Stayed late to help finish the transaction. Would highly recommend the dealership. More

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This is my fifth or sixth car I have leased from Mahwah Honda. I work every time with Steve Chin. It is a pleasure working with him and I always look forward to seeing him. He takes very good care of me. Honda. I work every time with Steve Chin. It is a pleasure working with him and I always look forward to seeing him. He takes very good care of me. More

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Steve has gone out of his way to make sure everything was "perfect" when leasing my new car, he showed great signs of concern and empathy. His professionalism has been outstanding and I have always had full "perfect" when leasing my new car, he showed great signs of concern and empathy. His professionalism has been outstanding and I have always had full confidence on him processing my new car, the ability to answer any question or concern fully and willing to roll up his sleeves to actually accompany me into my new car and ensure I understood all aspects, and controls, settings. He explained the unique safety features the car had. I fully trust him ! .... and he has a great personality also !!! More

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