Jake Blackman
Jake Blackman at Robert Brogden Buick GMC

Jake Blackman | Page 13

Sales

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
270 Reviews
4.9

270 Reviews

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270 Reviews of Jake Blackman

January 15, 2023

Dealership Rating
Employee Rating

Jake Blackman was awesome from start to finish. He got me the exact truck I was looking for. He even offered to buy me breakfast. This is my 2nd purchase from Brogden GMC and my next purchase will More

by tnorman9999
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Peter Sargent

Jan 18, 2023

Robert Brogden Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 08, 2023

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Everytime i schedule new service, there is a new higher price. went from 64.00 to 116.00 in less than 12 months. hmmm..... More

by PEREZP67801
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Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin , Jason Carnes

Jan 10, 2023

Robert Brogden Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to write this review and are taking your feedback into account. Have a great rest of your day. Sincerely, The Robert Brogden Buick GMC Team

January 04, 2023

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Employee Rating

Worked with Zella Rudolph on the purchase of a new GMC 3500 Denali....Zella was awesome and made sure I received the best deal possible. It's employees like this that make a dealership worth returning to More

by Dave M
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Recommend Dealer
Yes

Other Employees Tagged: Zella Rudolph, Sebastian

Jan 06, 2023

Robert Brogden Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Robert Brogden Buick GMC Team

December 25, 2022

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So far, I have had the best service and customer care one could expect as a new customer. More

by ted.russell49
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Ryan O'Connor, Paul Levin , Peter Sargent

Dec 27, 2022

Robert Brogden Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 21, 2022

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Employee Rating

Best experience I’ve ever had with a dealership! Made me feel welcome from the moment I walked in. Drove away with a great vehicle. Highly recommend. 10 out 10 for sure! More

by Dane11
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Zella Rudolph

Dec 22, 2022

Robert Brogden Buick GMC responded

Dane, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

December 21, 2022

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Another great experience shopping for a new car at Robert Brogden! 2 for 2 so far and we definitely be back again. More

by bsteller1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton , Jeff Alstatt

Dec 22, 2022

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

December 16, 2022

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Timely, eficicient, excellent communication. Josh was very good about setting it up and executing the service for me More

by ward4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin , Jason Carnes

Dec 19, 2022

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

December 13, 2022

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The dealership at GMC is always a great place. I enjoy coming in to look at the cars that I cant afford to buy. Oh well. They are great... More

by kenp27
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: PHILLIP MILLER, Terrie Horton , Jeff Alstatt, Levi Dinsmore, Obada Mustafa, Tino Stowers

Dec 14, 2022

Robert Brogden Buick GMC responded

Thank you! Sincerely, The Robert Brogden Buick GMC Team

December 07, 2022

Dealership Rating
Employee Rating

Best truck purchasing experience I’ve ever had! Every single person working at this dealership made the process very enjoyable. Aaron, Derik, and Lee went the extra mile with us. Will definitely re More

by McAninchKC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Ryan O'Connor, Paul Levin, Tim Lewis , Jeff Alstatt, Jason Carnes, Levi Dinsmore, Zella Rudolph, Peter Sargent, Derik Maxon, Aaron Lee, Levi

Dec 08, 2022

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

December 01, 2022

Dealership Rating
Employee Rating

The sales process was easy. Since then its has been ROUGH. Misleading info and random check calls to find out if I'm enjoying my new truck which I don't have. In fact my VIN num More

by andrew.gilmore73
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Terrie Horton , Levi Dinsmore

Dec 01, 2022

Robert Brogden Buick GMC responded

We understand your frustration, Andrew. The timelines given to us by the manufacturer unfortunately are not always accurate. With supply chain issues and employment shortages within transportation companies, there have been unexpected delays in getting vehicles to the lot. We want to get you into your new truck ASAP, but some things are simply out of our control. Thank you for your patience…it will be worth the wait!

Dec 01, 2022

andrew.gilmore73 responded

I didnt come up with my own timeline is my frustration. An employee that represents your company called me and said it "should be about a week". Even told me that you received an update that day. A week later when I followed up he told me it still hadn't left IN and sent me a screen shot of the last update from the manufacture from SEPTEMBER 25TH. So don't blame GM for crappy updates. Your employee lied about an update after calling me to find out how I was enjoying the new truck I hadn't even received. My frustration comes from the faked timeline you guys gave me. Also I work in logistics/transportation. If we gave the same BS excuse about supply chain issues you are giving yours... We wouldnt have customers.

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