Jake Friedberg | Page 7
Service Writer/ Service Advisor / Fleet Profesional
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
Hello my name is Jacob Friedberg. I have worked for Sands Chevrolet for over 10 years. My goal here at Sands is to deliver a 5 plus star rating every time you come and see me. I will make sure you understand the work and services being performed and the value in doing so. No one likes to go to the repair shop but when you have someone on your side its a totally different experience. See you soon! And have a great day!
Read moreDealership Experience
21 yrs, 5 mos
Industry Experience
21 yrs, 5 mos
Specialties & Trainings
DEALER RATER CERTIFIED
GENERAL MOTORS CERTIFIED
ASE CERTIFIED
SERVICE TECHNICAL COLLEGE GRADUATE
216 Reviews
Write a Review216 Reviews of Jake Friedberg
September 11, 2017
Excellent in every way All checks were done promptly. They then took time to teach me things I did not feel I fully understood I am moving out of the State so the extra t All checks were done promptly. They then took time to teach me things I did not feel I fully understood I am moving out of the State so the extra they put in was really appreciated . More
September 08, 2017
Service I came for a recall and oil change. Jake Friederg was very professional and knowledgeable, service was great. I would recommend this center for servi I came for a recall and oil change. Jake Friederg was very professional and knowledgeable, service was great. I would recommend this center for services. More
September 07, 2017
Excellent service by Jacob Friedburg Jake responds immediately to my phone calls, takes time to understand my concerns and arranges for effective service. He then follows up in a timely m Jake responds immediately to my phone calls, takes time to understand my concerns and arranges for effective service. He then follows up in a timely manner to ensure the work met my needs. More
September 07, 2017
Jake Friedberg is an excellent service writer Jake and his crew were very professional and made sure I didn't spend a penny more than I needed to. Excellent customer service! Bravo Zulu! Jake and his crew were very professional and made sure I didn't spend a penny more than I needed to. Excellent customer service! Bravo Zulu! More
September 04, 2017
Great service Jake made sure my visit was quick and easy. The service was great, people were great. I would recommend this dealership to anyone in need of a new veh Jake made sure my visit was quick and easy. The service was great, people were great. I would recommend this dealership to anyone in need of a new vehicle or just simple service done. More
September 01, 2017
Fantastic Service Sand's team specifically to the Surprise, AZ location went above the call of duty and fully driven by Jacob Friedberg to give not only great service b Sand's team specifically to the Surprise, AZ location went above the call of duty and fully driven by Jacob Friedberg to give not only great service but exceptional. They were extremely accommodating to provide a loner vehicle while my truck's electrical issue was being evaluated and Jake did an excellent job maintaining communications so I was fully aware of the progress. The wallet ended up taking a hit but it was a great experience working with their team. I can't say enough about how great the service was Jake provided. I'd recommend any day! Thanks. More
August 31, 2017
Service advisor has customer service skill Took in new truck only 5 weeks old I explained that the night before something is burning in the back of the truck I requested a loaner car as I felt Took in new truck only 5 weeks old I explained that the night before something is burning in the back of the truck I requested a loaner car as I felt this is not a service call and should not happen to a new vehicle and didn't thinking should be with out a vehicle when the truck is so new he advised me to set appointment in advanced so I can get a loaner I didn't considered this a service call so I don't think I should have to wait days for appointment for loaner when this is a break down so I said give me my truck and I will go another dealer his answer was I'll go get the keys. After driving off the rear end started making noise and burning smell I felt I should not have to drive this truck like this so I go back and get upset and ask for the manager and all of a sudden there are loaner car available. I just don't understand why I had to get upset and ask for a manager for this situation and the service advisor let's me pull off the lot with out consulting with a manager first if I return I will not deal with that advisor again More
August 31, 2017
Oil change and service We had a free service on our 2017 Colorado sands Chevrolet get an awesome job and even clean the vehicle jAcob friedberg was this service consultant We had a free service on our 2017 Colorado sands Chevrolet get an awesome job and even clean the vehicle jAcob friedberg was this service consultant he is very kind and helpful we will definitely be taken off Colorado in the future to Sands Chevrolet thank you Joyce and Frank Angeles More
August 30, 2017
Excellent Service I am very pleased with the service I received at Sands Chevrolet - Surprise. Jake Friedberg is an excellent and conscientious service consultant. I I am very pleased with the service I received at Sands Chevrolet - Surprise. Jake Friedberg is an excellent and conscientious service consultant. I would recommend Sands Chevrolet - Surprise anytime. More
August 29, 2017
Best place on the planet for an oil change ! Wow, what a great place to go for an oil change. Fresh hot coffee, large waiting area with a big screen TV. And they come and get you when they're don Wow, what a great place to go for an oil change. Fresh hot coffee, large waiting area with a big screen TV. And they come and get you when they're done with your car. They even wash it for you. Why would anyone go anyplace else? More

