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Jake Friedberg
Jake Friedberg | Page 9
Service Writer/ Service Advisor / Fleet Profesional
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
216 Reviews
Hello my name is Jacob Friedberg. I have worked for Sands Chevrolet for over 10 years. My goal here at Sands is to deliver a 5 plus star rating every time you come and see me. I will make sure you understand the work and services being performed and the value in doing so. No one likes to go to the repair shop but when you have someone on your side its a totally different experience. See you soon! And have a great day!
Read moreDealership Experience
21 yrs, 9 mos
Industry Experience
21 yrs, 9 mos
Specialties & Trainings
DEALER RATER CERTIFIED
GENERAL MOTORS CERTIFIED
ASE CERTIFIED
SERVICE TECHNICAL COLLEGE GRADUATE
216 Reviews of Jake Friedberg
June 16, 2017
Emissions Canaster Solelnoid Valve After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was stuck open and there was a saved code indicating the evaporative emission canister solenoid valve is not working. The original estimate was over $500. After reasearching emissions warranty (2012 with 55,000 miles) found there was a special coverage adjustment for the canister solenoid. This saved me over $250 - thanks Jake! More
by SERICK8819
Verified Customer
June 07, 2017
Great customer service I recommend your dealership first to everyone who asks me Jake an Andrew are my go to guys for all my service an car purchases I recommend your dealership first to everyone who asks me Jake an Andrew are my go to guys for all my service an car purchases More
by frankd1973
Other Employees Tagged: Andrew Pennington
June 06, 2017
Wonderful Polite and great customer service. A pleasure to bring my car in for service. Waiting area comfortable. My grandson enjoyed the donuts and old cars! Polite and great customer service. A pleasure to bring my car in for service. Waiting area comfortable. My grandson enjoyed the donuts and old cars! More
by bigdog2
June 03, 2017
Service Everything is good. Jake is the best he takes care of all my needs. Always a pleasure working with Jake and the guys that work on our cars Everything is good. Jake is the best he takes care of all my needs. Always a pleasure working with Jake and the guys that work on our cars More
by SIENICKIB
June 01, 2017
Great service Never have a problem getting my truck or car service with a great smile. Have been coming here now for the past 3.5 years. They stay on top of every Never have a problem getting my truck or car service with a great smile. Have been coming here now for the past 3.5 years. They stay on top of everything that needs to be done. More
by williamdavis74
May 31, 2017
Met by Jake for appointment on time service as scheduled! Dropped car off for scheduled service and 3 part fuel system service. Was sent an estimate via email right away and was able to use $50.00 service co Dropped car off for scheduled service and 3 part fuel system service. Was sent an estimate via email right away and was able to use $50.00 service coupon I received in the mail. Always treated great by Jake and feel appreciated as a customer. Have used Sands for all service needs since they opened in Surprise. Also have purchased 2 new vehicles from them. Great facility and friendly staff! More
by SERICK8819
May 26, 2017
Another great experience at the service center at Sands I always feel welcome at the dealership!!! If you don't have a service writer then you need to ask for Jake Friedberg, He is the BEST!!! He always goe I always feel welcome at the dealership!!! If you don't have a service writer then you need to ask for Jake Friedberg, He is the BEST!!! He always goes the extra mile for me and my 2005 Corvette!! More
by RANDO2HARLEY
Other Employees Tagged: Can't remember the young man that did my car wash but he did a nice job!
May 24, 2017
Good service, but there were definitely some flaws. I was billed for everything that I had asked for, in addition to a balance and rotate on my tires. I had only asked for a rotation. I had asked abou I was billed for everything that I had asked for, in addition to a balance and rotate on my tires. I had only asked for a rotation. I had asked about the cost of a balance and rotation, but did not want both after I had found out the cost of a balance and rotation. More
by jonathanlamb1994
May 24, 2017
Pleasant and quick Jacob was very professional and extremely polite! Will keep going back for both my cars! Customer service the way it should be! Thanks for the great s Jacob was very professional and extremely polite! Will keep going back for both my cars! Customer service the way it should be! Thanks for the great service! More
by REYESFAMILYINAZ
May 19, 2017
Another pleasant visit Quality dependable service by friendly, professional staff. You worked me right in for oil change and 70000 mile service on my Silverado 2500 HD Duram Quality dependable service by friendly, professional staff. You worked me right in for oil change and 70000 mile service on my Silverado 2500 HD Duramax 4x4. The staff even provided water and lots of special attention to my K9's. Thank you for another wonderful experience. More
by TFB54
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