Jake Gurzler | Page 99

Customer service was excellent. As soon as I submitted my online request, I received a response (on a Sunday afternoon!). I was contacted to set up an appointment to come in and view the inventory and meet w online request, I received a response (on a Sunday afternoon!). I was contacted to set up an appointment to come in and view the inventory and meet with a sales rep. The staff at Columbia Ford was exceptional from Sharon at the front desk to everyone involved with our buying experience. Eric was exceptional. Taking the time to show me the inventory, explaining the details of the vehicles. He knew his stuff and was easy to talk to. The process of putting together the numbers and deal went well (only delay was caused because I didn't bring payoff figures). Trade in value for my previous vehicle was right in line with what I researched online. Nothing but good things to say about my experience with Columbia Ford. More

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Jake made the car-buying experience the best one we've had to date. His knowledge and professionalism is unmatched. Jake worked with us to get us exactly what we wanted at the best price possible. We woul had to date. His knowledge and professionalism is unmatched. Jake worked with us to get us exactly what we wanted at the best price possible. We wouldn't hesitate to buy another vehicle from him at Columbia and would certainly refer our family and friends to them! More

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Everything went perfectly. Ed and Jake were very helpful and worked very hard to find me the car that I wanted and at the price I wanted. and worked very hard to find me the car that I wanted and at the price I wanted. More

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Ed Carpenter was a helpful as could be. He understood what I wanted from the begining (made My first visit ihn June). He kept in contact with me through out the summer. Ed was able to find me almost exac what I wanted from the begining (made My first visit ihn June). He kept in contact with me through out the summer. Ed was able to find me almost exactly what I wanted. Despite my many phone calls and my constant indicision Ed was able to decipher exactly what I wanted and needed. This experience is well worth sharing. Buying a car is not something I do every day. More

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The salesman was very helpful. Getting vehicles from other dealerships for me to see and drive. He worked to get us the best vehicle for our budget, offering alternatives to get the best quality vehicle other dealerships for me to see and drive. He worked to get us the best vehicle for our budget, offering alternatives to get the best quality vehicle for us. More

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It was a very positive experience. Eric Miller was a great help. Helped me to find the right car for me and made my decision to buy an easy one. great help. Helped me to find the right car for me and made my decision to buy an easy one. More

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I felt very comfortable with the purchase experience from the original sales contact explaining the features of the Focus, the test drive and full explanation of the options. Additional features and financin the original sales contact explaining the features of the Focus, the test drive and full explanation of the options. Additional features and financing were offered but there was never any pressure or "hard sell" techniques. A great job was done explaining rebates vs Ford financing. Aaron did a excellent job finding a Focus meeting my criteria. I drove off your lot with a new car and the best new car purchase I have experienced. Your entire team showed me respect. More

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It was wonderful working with both Jake and John on my recent purchase. I would HIGHLY recommend Columbia Ford to family and friends for future car purchases. Thanks again for a great transaction. G recent purchase. I would HIGHLY recommend Columbia Ford to family and friends for future car purchases. Thanks again for a great transaction. Gina-Marie More

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I purchased a used truck from Columbia Ford. They agreed to fix any and all the issues that I had with the truck. Very friendly staff and the best looking and cleanest dealership that I've ever been in. I w to fix any and all the issues that I had with the truck. Very friendly staff and the best looking and cleanest dealership that I've ever been in. I will highly recommend Columbia Ford Kia to friends and family. More

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Jake was very helpful and answered all my questions by phone or online before I ever even got to the dealership, so I was ready to buy when I got there. phone or online before I ever even got to the dealership, so I was ready to buy when I got there. More

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