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Jake Lopes
Jake Lopes at Lithia Hyundai of Reno

Jake Lopes

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
5.0
81 Reviews

My Name is Jake, A lot of people call me J-Lo. I was Born in Reno, and lived in Gardnerville most of my life. I now reside in Carson City and work up here at Lithia Hyundai of Reno. I love working with people and I'm just happy to be here. Hope to see you Soon!

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

5.0

81 Reviews

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81 Reviews of Jake Lopes

August 28, 2026

Dealership Rating
Employee Rating

Great Explained what needs to be done He offered a ride to and from place we needed to go More

by BERAT98
Recommend Dealer
Yes

Other Employees Tagged: Jake

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August 28, 2026

Dealership Rating
Employee Rating

Great Explained what needs to be done He offered a ride to and from place we needed to go More

by BERAT98
Recommend Dealer
Yes

Other Employees Tagged: Jake

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August 28, 2026

Dealership Rating
Employee Rating

Quick service Jake was very helpful Shuttle service was convenient Easy to make an appointment More

by BERAT98
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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Aug 28, 2026

Lithia Hyundai of Reno responded

It's great to hear Jake took such good care of you during your visit. We'll be sure to share your kind words with him. We're also pleased that our shuttle service and scheduling process made everything more convenient. Thank you for choosing Lithia Hyundai of Reno!

August 25, 2026

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Employee Rating

Jake went out of his way to make sure I was taken care of quickly so I could get to work on time. I loved the video inspection and Jake was knowledgeable, helpful and very upbeat. I could not have had a bett More

by ALWAYSTRUSTHOPELOVE
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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Aug 26, 2026

Lithia Hyundai of Reno responded

Thank you for sharing your feedback! It’s great to hear Jake went the extra mile to accommodate your schedule and help get you back on the road quickly. We're glad you found the video inspection helpful and appreciated his knowledgeable, upbeat approach throughout your visit. We look forward to assisting you with your future service needs at Lithia Hyundai of Reno!

August 25, 2026

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Employee Rating

Jake has always responded swiftly with knowledgeable and patient help on any issue we’ve ever had More

by hillsofprosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robert, Tony Roach, Michael Costello

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Aug 26, 2026

Lithia Hyundai of Reno responded

He'll be so happy to see this! Thanks for taking the time to acknowledge our team's commitment to customer care at Lithia Hyundai of Reno. We're here when you need us next!

Aug 26, 2026

hillsofprosper responded

In today’s world, excellent qualified honest service, is MOST important and quite rare. Congrats to finding and KEEPING Jake.

August 21, 2026

Dealership Rating
Employee Rating

Jake was great at explaining the service to be conducted on vehicle. Techs are good but never put the vehicle back to the setup that it was received. If options are on, remember to turn them back on if the More

by M COMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 24, 2026

Lithia Hyundai of Reno responded

Thank you for bringing this to our attention. We will share your feedback with Jake and our team. We will be sure to address the setup process with our team. Thank you for choosing Lithia Hyundai of Reno!

Aug 24, 2026

Lithia Hyundai of Reno responded

Thank you for bringing this to our attention. We will share your feedback with Jake and our team. We will be sure to address the setup process with our team. Thank you for choosing Lithia Hyundai of Reno!

August 18, 2026

Dealership Rating
Employee Rating

Treated professionally Treated with courtesy Treat like a best friend No need to say more, Lythia Hyundai the best More

by RICHVANDINE
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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Aug 19, 2026

Lithia Hyundai of Reno responded

Thank you for the kind words! We’re glad our team made you feel welcome, valued, and well taken care of. We appreciate you choosing Lithia Hyundai of Reno and hope to see you again!

August 15, 2026

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Employee Rating

Jake was great, answering my questions and setting up my service visit. I also received a video from the Service department showing the inspection. So Cool!! Thanks! More

by JFH822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2026

Lithia Hyundai of Reno responded

We're delighted to hear Jake was so helpful and you enjoyed the inspection video from our team! Thank you for choosing Lithia Hyundai of Reno and sharing your experience. Safe travels ahead!

August 13, 2026

Dealership Rating
Employee Rating

Everybody was friendly, knowledgeable, and fast! Jake and the other guys in Service kept me informed the entire time about what was going on and did a prompt service! Got me in and out of there fast More

by UFCMO1
Recommend Dealer
Yes

Other Employees Tagged: Jake Lopes

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Aug 14, 2026

Lithia Hyundai of Reno responded

There’s nothing better than a service visit that takes less time out of your day than expected! We appreciate your trust in Lithia Hyundai of Reno, and Jake will be happy to know his communication helped make the experience a great one. We’ll be here whenever you need us!

Aug 13, 2026

UFCMO1 responded

Thank you for your wonderful service!

August 12, 2026

Dealership Rating
Employee Rating

Great staff! They are Always helpful and they make you feel like the family you want to hang out with. More

by GOSPELNANUTSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen, Trisha Stone, Courtney Chienne

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Aug 13, 2026

Lithia Hyundai of Reno responded

What a wonderful way to describe our service team! We love knowing that each visit to Lithia Hyundai of Reno feels welcoming, comfortable, and helpful. Thank you for your continued trust and for sharing such a thoughtful 5-star review. See you next time!

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