Jake Lopes

Good communication great customer service Easy to set up an appointment. Very helpful with all the reminders an appointment. Very helpful with all the reminders More

by ROBERTODELL23 Verified Customer Verified Customer

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I was met out on the service drive, the guy smiled the whole time, we joked around a bit, then we went in, I told him what I wanted, later I received a video straight from the technician detailing what I whole time, we joked around a bit, then we went in, I told him what I wanted, later I received a video straight from the technician detailing what I needed, I added the recommended services then took my car home. More

by srobert0 Verified Customer Verified Customer

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Going in for basic maintenance is always good. I specifically choose Jake as my service advisor because I’ve never had a bad experience with him. He’s fantastic. I specifically choose Jake as my service advisor because I’ve never had a bad experience with him. He’s fantastic. More

by Megan Verified Customer Verified Customer

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Jake was great. Kept us up to date on my car service. I appreciate all the updates. Kept us up to date on my car service. I appreciate all the updates. More

by JEANNIE Verified Customer Verified Customer

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I took my car in for the 30k maintenance. I received a video showing the undercarriage and appreciated that. They sent a message that it looked good. It was done sooner that expected. Jake wa I received a video showing the undercarriage and appreciated that. They sent a message that it looked good. It was done sooner that expected. Jake was great to work with! More

by JEANNIE Verified Customer Verified Customer

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I booked an appointment based upon the sticker in my car with a next oil change Dubai, July 18 or 26,000 miles. I went in on July 10 and was told by the service representative that my factory covered Warran with a next oil change Dubai, July 18 or 26,000 miles. I went in on July 10 and was told by the service representative that my factory covered Warranty expired three days earlier and I would have to pay for the service. I did not get service and I’m going somewhere else going forward. Someone should have called or the sticker in the car should have said July 7. More

by ADRIENLANE Verified Customer Verified Customer

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Jake is very smart. I used to work for a dealership in automotive, and he is very smart and great at what he does I used to work for a dealership in automotive, and he is very smart and great at what he does More

by HARDISON_FAMILY3 Verified Customer Verified Customer

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Great dealership customer service always welcome with a smile and no pressure whatsoever thanks much smile and no pressure whatsoever thanks much More

by CCCARDERA Verified Customer Verified Customer

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Very easy to speak with and fast Jake made sure i stayed within budget, which is good as it was an unexpected problem with the car. I'm glad it has been taken care of within budget, which is good as it was an unexpected problem with the car. I'm glad it has been taken care of More

by QUESADACEXELL Verified Customer Verified Customer

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Lithia worked hard initially to win my business and has been there since to ensure my vehicle is properly maintained and I continue to be satisfied. I find them very positive to work with and their mainten been there since to ensure my vehicle is properly maintained and I continue to be satisfied. I find them very positive to work with and their maintenance fees reasonable. More

by ERICRHAAS Verified Customer Verified Customer

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