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Jake Lopes

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Jake Lopes

Jake Lopes | Page 2

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

My Name is Jake, A lot of people call me J-Lo. I was Born in Reno, and lived in Gardnerville most of my life. I now reside in Carson City and work up here at Lithia Hyundai of Reno. I love working with people and I'm just happy to be here. Hope to see you Soon!

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5.0

42 Reviews

Overview Reviews (42) Inventory (342)

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

5.0

42 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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42 Reviews of Jake Lopes

May 23, 2026

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Employee Rating

They are always helpful. Jake kept me informed about my car and answered all my questions. Jake kept me informed about my car and answered all my questions. More

by karmartin94

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2026 -

Lithia Hyundai of Reno responded

It's always a pleasure! Jake and the Lithia Hyundai of Reno team look forward to assisting you again in the future!

May 23, 2026

Dealership Rating

Employee Rating

Had a great experience! Everyone was super helpful and caring, I felt like the service was very thorough! And I felt like the staff really cared about my vehicle. I will tak Everyone was super helpful and caring, I felt like the service was very thorough! And I felt like the staff really cared about my vehicle. I will take the recommendations here, in my next visit or so. Thank you! More

by Minttyme

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Trisha Stone

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May 26, 2026 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno and sharing your great feedback! We'll see you next time. Safe travels!

May 22, 2026

Dealership Rating

Employee Rating

Very helpful and transparent. Brought me out to the shop to explain exactly what was needed. Highly recommend!! Brought me out to the shop to explain exactly what was needed. Highly recommend!! More

by Neal

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2026 -

Lithia Hyundai of Reno responded

Neal, making sure you know what’s going on with your car is our priority, so we’re so happy you appreciated the update at Lithia Hyundai of Reno. We appreciate your recommendation and look forward to assisting you in the future.

May 22, 2026

Dealership Rating

Employee Rating

Good I like that he is always very kind and the wait is pleasant. Nice pleasant. Nice More

by OLLAMAS88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

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May 22, 2026 -

Lithia Hyundai of Reno responded

Hearing that your visits continue to be pleasant and welcoming means a lot to us. Thank you for recognizing the kindness and service you received from our team at Lithia Hyundai of Reno. We truly appreciate your support and look forward to seeing you again next time!

May 21, 2026

Dealership Rating

Employee Rating

Jake took great care of me and my Palisade Great service and great friendly staff and great friendly staff More

by TIMMSSARAH74

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

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May 22, 2026 -

Lithia Hyundai of Reno responded

Hi Tim! Thank you for choosing Lithia Hyundai of Reno. We're thrilled that Jake took great care of you and your Palisade. Come see us again soon!

May 21, 2026 -

TIMMSSARAH74 responded

Great service

May 21, 2026

Dealership Rating

Employee Rating

Very friendly, answered all questions respectively. Loved being able to see the video of them checking the tires. The text to let me know what they did and the results was very awesome also. Thank Loved being able to see the video of them checking the tires. The text to let me know what they did and the results was very awesome also. Thank you for all you do!! Tina Howeels More

by Spaceship

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2026 -

Lithia Hyundai of Reno responded

Hi Tina, it's wonderful to hear that you had a positive experience with our team! We are glad you appreciated the video inspection and text updates here at Lithia Hyundai of Reno. Thank you for choosing us, and we look forward to serving you again in the future. Have a great day!

May 15, 2026

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Service department was busy but Jake takes the time you need and I saw him help a customer in a walker having difficulty getting through the service entrance door-very patient and caring is he. need and I saw him help a customer in a walker having difficulty getting through the service entrance door-very patient and caring is he. More

by FJ_GRAHAM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

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May 18, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We will be sure to pass along your kind words to Jake and our entire service team. We hope to see you again at Lithia Hyundai of Reno!

May 15, 2026

Dealership Rating

Employee Rating

What an awesome quality service by Jake Lopez as always. He’s our guy whenever we have service appointments at Hyundai. He’s our guy whenever we have service appointments at Hyundai. More

by DANTESINKFERNO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 18, 2026 -

Lithia Hyundai of Reno responded

We'll make sure to thank Jake for taking such good care of you! Your 5 stars made our day, and we hope to see you again here at Lithia Hyundai of Reno.

May 14, 2026

Dealership Rating

Employee Rating

Jake was exceptionally helpful and knowledgeable regarding my appointment. He got me in quick and efficiently for my service as I had my small child with me. Was super grateful for the quick service regarding my appointment. He got me in quick and efficiently for my service as I had my small child with me. Was super grateful for the quick service as my child was getting impatient sitting and waiting. More

by BRIANNADAWN16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

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May 15, 2026 -

Lithia Hyundai of Reno responded

We're happy to hear Jake made your experience smooth and efficient here at Lithia Hyundai of Reno. We’ll be sure to pass on the kudos, and we hope to see you again down the road. Safe travels!

May 14, 2026

Dealership Rating

Employee Rating

Always happy with service and staff. Service was quick and waiting area is comfortable. Love that there are snacks available Service was quick and waiting area is comfortable. Love that there are snacks available More

by Laura C

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

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May 15, 2026 -

Lithia Hyundai of Reno responded

Thank you for the excellent review, Laura! We are happy to have your business and we hope to see you again at Lithia Hyundai of Reno.

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