Jake Sberna
Jake Sberna at Toyota of Brookfield

Jake Sberna | Page 5

Sales Professional

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.5
49 Reviews
4.5

49 Reviews

Write a Review

Industry Experience

4 yrs, 10 mos

49 Reviews of Jake Sberna

August 31, 2020

Dealership Rating
Employee Rating

Awesome, Best ever, the sale went great and I would not go any where else. Thank you for the wonderful services and honesty and help. More

by Magline22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 29, 2020

Dealership Rating
Employee Rating

I’m at the beginning stages of finding a car, and unsure which car I want to buy. Jacob spent time with me helping me weigh pros and cons of what features and benefits I like. He was incredibly informative More

by Kelly D
Recommend Dealer
Yes
Sep 04, 2020

Toyota of Brookfield responded

We truly appreciate your great review and recommendation. We're also pleased to hear that Jacob was helpful and pleasant to work with! Please let us know if you have any additional questions, we will be more than happy to assist you!

August 27, 2020

Dealership Rating
Employee Rating

After two bad experiences in the last couple weeks with dealerships, we were so pleased to finally have a positive experience. We walked away from the other two thinking that maybe we didn’t want another More

by Tilliecamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Toyota of Brookfield responded

We happy to hear that Jacob was able to provide an honest and easy car buying experience! We want all of our customers to feel this way! Thank you so much for your wonderful review. It’s feedback like yours that keep us motivated!

August 26, 2020

Dealership Rating
Employee Rating

Jacob was knowledgeable and helpful with my requests. No pressure sales is a good approach and I’m glad he used it. It was a pleasure to work with him and staff. More

by verato45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Sberna

Sep 02, 2020

Toyota of Brookfield responded

We work hard to meet customer expectations, we’re glad Jacob was able to deliver for you! Thank you for choosing Toyota of Brookfield, we hope to see you again!

August 18, 2020

Dealership Rating
Employee Rating

Jacob was great 👍🏽 👍🏽Everyone should go see Jacob if you would like to purchase a car ‼️He made the entire process smooth 😍I love my new ride 🥰 More

by Kira🥰
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Toyota of Brookfield responded

Thanks for your awesome review and high star rating! We're glad that Jacob was able to assist you with your purchase, and we're thrilled that you're enjoying your new vehicle. Until the next time, take care!

August 14, 2020

Dealership Rating
Employee Rating

Great experience, extremely friendly and helpful. I am a very indecisive person and he was patient and answered all my questions and i never felt rushed or like i was being bothersome. Would highly recommen More

by Karen
Recommend Dealer
Yes
Sep 01, 2020

Toyota of Brookfield responded

It is great to hear Jacob was knowledgeable and pleasant to work with!  We want to thank you for choosing Toyota of Brookfield and hope we can be of assistance again in the future. Take care!

August 14, 2020

Dealership Rating
Employee Rating

Jacob was very knowledgeable on the cars I was interested in. He helped me understand the features and especially safety! He did a great job and I would recommend him to anyone buying a car. I will be buying More

by Asd08299
Recommend Dealer
Yes
Aug 21, 2020

Toyota of Brookfield responded

We truly appreciate your great review and recommendation. It is great to hear Jacob was knowledgeable and pleasant to work with! We look forward to your next visit with us!

August 14, 2020

Dealership Rating
Employee Rating

Jacob was very professional and polite, I felt no pressure and wasn’t rushed. He listened to me and made this process easy and painless. He listened to all of my concerns, no games- the final price w More

by Jenn
Recommend Dealer
Yes
Sep 01, 2020

Toyota of Brookfield responded

We really appreciate you taking the time to leave your feedback! Customer satisfaction is our top priority, we’re so glad Jacob was able to provide such a great experience. We do hope we can be of assistance again in the future. Take care!

August 14, 2020

Dealership Rating
Employee Rating

Even though I’m a haggler and a very tough customer to deal with, they were still very patient with me and treated me with respect and helped me through the car buying process. Jacob is going to be a gre More

by Mohammmad
Recommend Dealer
Yes
Sep 01, 2020

Toyota of Brookfield responded

Thank you for your feedback and high star rating. We’re glad Jacob was able to meet your expectations! We truly appreciate your business and support, please come back and see us again!

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