Jake Sberna
Jake Sberna at Toyota of Brookfield

Jake Sberna | Page 4

Sales Professional

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.5
49 Reviews
4.5

49 Reviews

Write a Review

Industry Experience

4 yrs, 10 mos

49 Reviews of Jake Sberna

May 31, 2022

Dealership Rating
Employee Rating

Chris Sberna is the best. He helped my wife and I find the perfect car and was incredibly helpful and efficient with all the finance related matters. More

by Cory.jcnet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sberna

Jun 02, 2022

Toyota of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

Dealership Rating
Employee Rating

The customer service I received from Jacob Sberna was nothing but superb. Toyota has been my choice for over 20 years and always been of vehicle. The price, service, availability, ratings from consumers More

by Lpahm58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Lpahm58 responded

The customer service I received from Jacob Sberna was nothing but superb. Toyota has been my choice for over 20 years and always been of vehicle. The price, service, availability, ratings from consumers report and customer service that’s why I continually come back to Toyota.

January 13, 2022

Dealership Rating
Employee Rating

We had an absolutely amazing experience working with Jacob Sberna. He knew absolutely everything about the vehicle we purchased, answered every question we had with lingo we could understand. He wasn’t More

by nhoerchner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2022

Toyota of Brookfield responded

Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience. We will be sure to pass along your concerns to the team, as we are always looking for ways to improve. We hope to see you again!

December 14, 2021

Dealership Rating
Employee Rating

Jacob and Jackson provided me with phenomenal service! Jacob helped find me the car of my dreams with all of my top features! Jackson was super helpful in explaining the features of my car upon pick up da More

by saraeckert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Mueller , Michael Curtis

Dec 15, 2021

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 27, 2021

Dealership Rating
Employee Rating

We enjoyed our purchase with Toyota! Our sales guy was great and helped with all our concerns More

by Jamibaranyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

Jamibaranyk responded

Everything went great

November 25, 2021

Dealership Rating
Employee Rating

We were greeted right away. Low pressure from Jacob, our salesman. He answered all our questions and was very knowledgeable and friendly. Plus appreciated all the extra effort from Zak in finance. More

by jddoebler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Yanasak

Dec 01, 2021

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. We want all our customers to feel this way when leaving our dealership!

January 22, 2021

Dealership Rating
Employee Rating

Jacob Sberna did a great job helping us out on our pickup we bought last month. He was knowledgeable and helpful with questions we had and took a no pressure approach to allow us to make our decision. I wo More

by RMolitor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sberna

Feb 09, 2021

Toyota of Brookfield responded

Hello, thank you for your support! We're happy Jacob could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 31, 2020

Dealership Rating
Employee Rating

Jacob Sberbank was very knowledgeable about the Highlander I was interested in. He was very polite and considerate in offering drinks and snacks while paperwork was being addressed. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Toyota of Brookfield responded

John, thank you so much for the lovely comments. We are so happy to hear of your great experience with Jacob. Thank you so much for choosing Toyota of Brookfield.

September 18, 2020

Dealership Rating
Employee Rating

Some kind of extra stuff which we didn't ask for but had to pay for, and we haven't been called to come get it and its been over 2 weeks More

by jaybwoy237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 26, 2020

Toyota of Brookfield responded

Thank you for taking the time to leave us your feedback and we apologize for your experience. We would love to speak to you regarding this matter. Please give us a call at (262)781-2626, and ask for Bella Mulosmani, our Customer Relationship Manager at extension 21941 . We look forward to hearing from you.

September 06, 2020

Dealership Rating
Employee Rating

“Your Review - 25 Word Minimum”Well, I charge $5.00 a “Your Review - 25 Word Minimum” Well, I charge $5.00 a word, but since you put it that way. Jacob was an earnest and efficient salesperson. Natu More

by Bill.bright.46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Buti, Zak Yanasak , John Kocher, Katie Sternitzky

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