Jake Ventimiglia

Everyone we worked with was fantastic. They made the car buying experience pleasant and easy. They were transparent about pricing and options and we would highly recommend to anyone lookin They made the car buying experience pleasant and easy. They were transparent about pricing and options and we would highly recommend to anyone looking for a Hyundai. More

Helpful 0

Report | Print

Jake Ventimiglia in sales was AMAZING and so very helpful with the initial test driving, sale and purchasing of my vehicle. Financing however was another story. After initially agreeing to an extended warran with the initial test driving, sale and purchasing of my vehicle. Financing however was another story. After initially agreeing to an extended warranty that I was told could be cancelled anytime, I came to the decision that I did not want the warranty. I called the day after the purchase and stated I wanted to cancel and was told someone from financing would get back to me. I waited just a few days with no contact before reaching out again multiple times and even leaving a voicemail with the financing director stating my desire to cancel and requesting a call back ASAP. After almost a week of no response on multiple attempts I physically went into the dealership to speak to someone and cancel. I was told I can cancel the warranty but that the cutoff for having my payment adjusted was the end of the month which had passed just a few days prior and that I was stuck with my payment. It seems as though the financing department was aware this would happen and waited for the cutoff time as I had called well before the month ended trying to request cancellation. Not only that, I was told they (Donnovan in Financing) were waiting for my partner (male) to confirm the cancellation even though he is not and was not part of the sale, transaction or financing. The entire transaction was done in my (female) name and with my information. Why would they want him to make decisions for me?! Unacceptable. More

Helpful 0

Report | Print

Easy car buying experience, with no markups like alot of dealerships are still doing. Whole staff was great. dealerships are still doing. Whole staff was great. More

Helpful 0

Report | Print

Very efficient and smooth process. Nice Dealership not aggressive Saleman was on time. Thank youm James Randolph Nice Dealership not aggressive Saleman was on time. Thank youm James Randolph More

Helpful 0

Report | Print

Words aren't enough to explain the joy of doing business with Mr. Jake!! He engaged in humanizing conversation while helping me to locate and get financed for a GREAT car!! I was a person, not a number. The with Mr. Jake!! He engaged in humanizing conversation while helping me to locate and get financed for a GREAT car!! I was a person, not a number. The 2015 Toyota Prius Hybrid he helped me attain is an absolute steal!!! It's in my budget, well kept, great on gas mileage, AND beautiful! I couldn't ask for more... More

Helpful 0

Report | Print

Edgar Garay was my Genesis salesman and he is just terrific! Super nice fellow, competent, and very knowledgeable. I came back a week later to get his advice about using the navigation feature and he terrific! Super nice fellow, competent, and very knowledgeable. I came back a week later to get his advice about using the navigation feature and he got me back on track in no time! I really enjoy my G70! More

Helpful 0

Report | Print

Left us hanging wouldn’t return calls. Had $$$ in hand to buy. Your loss thanks for nothing Had $$$ in hand to buy. Your loss thanks for nothing More

Helpful 0

Report | Print

Absolutely NO communication after purchasing a vehicle! !! Once deals done, they don't give a xxxx about you! STAY AWAY! !! Once deals done, they don't give a xxxx about you! STAY AWAY! More

Helpful 0

Report | Print

No pressure, up front and honest. Easiest car buying experience I’ve ever had. Marisa knows her stuff. Easiest car buying experience I’ve ever had. Marisa knows her stuff. More

Helpful 0

Report | Print

LGM, Over the years I've purchased my share of new vehicles in multiple states. My salesman Jake D. Was great. D'Shon from finance was great. I flew from Texas to purchase the vehicle my family wanted vehicles in multiple states. My salesman Jake D. Was great. D'Shon from finance was great. I flew from Texas to purchase the vehicle my family wanted. My local Hyundai dealer could not touch the deal from LHM Hyundai. Thanks all fir a fantastic new car buying experience. Jose from Texas. P.S. The travel is worth the savings! More

Helpful 0

Report | Print