Jalann Pulley
Jalann Pulley at Muller Acura of Merrillville

Jalann Pulley

Service Advisor

Muller Acura of Merrillville

3301 West Lincoln Highway
Merrillville, IN 46410

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Jalann Pulley

May 12, 2026

Dealership Rating
Employee Rating

Cannot say enough good things about the team members at Muller Acura. Received nothing but great service from everyone. More

by AcuraIntegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason M, Matthew Dotson

May 04, 2026

Dealership Rating
Employee Rating

Easy to schedule. A nice waiting area so I could get some work done. Brakes definitely feel better! More

by Lorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Muller Acura of Merrillville responded

Thank you for sharing your experience. We're glad the scheduling was easy, and the waiting area worked for you. We appreciate your feedback on the brake service at Muller Acura of Merrillville.

April 30, 2026

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Employee Rating

My battery dies and they got me in right away to replace without delay. Great service. More

by Liam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Muller Acura of Merrillville responded

Thank you for recognizing our quick service on your battery replacement. We appreciate your feedback at Muller Acura of Merrillville.

April 16, 2026

Dealership Rating
Employee Rating

They are always a pleasure to work with. Their service consistently goes above and beyond, as they not only identify potential issues but also provide effective solutions to address them. More

by playingbball20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Muller Acura of Merrillville responded

Thank you for recognizing our team's efforts at Muller Acura of Merrillville. We appreciate your detailed feedback.

April 09, 2026

Dealership Rating
Employee Rating

They are great at what they do. They will let you know what's wrong with your vehicle and keep you updated with every minute. They are a very excellent dealership. I recommend going More

by dejuanthompson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Dotson, Shelby Ruiz

Apr 10, 2026

Muller Acura of Merrillville responded

Thank you for recommending Muller Acura of Merrillville. We appreciate your feedback on our service and communication.

March 28, 2026

Dealership Rating
Employee Rating

A pleasure to have Jalann as my service advisor knowledgeable and courteous. Looking forward to my next visit More

by snpres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

Muller Acura of Merrillville responded

Thank you for recognizing our team's effort at Muller Acura of Merrillville. We appreciate your feedback and look forward to assisting you again.

March 17, 2026

Dealership Rating
Employee Rating

First of all, Jallan was very courteous and polite. I like the ideal of them videoing there work and the wait time was reasonable. More

by Brnew471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Muller Acura of Merrillville responded

Our team appreciates your recognition of their effort. Thank you for mentioning our video service and reasonable wait times. We value your feedback at Muller Acura of Merrillville.

March 12, 2026

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Employee Rating

Friendly staff, video recordings of repairs for approval, repairs done on time with genuine parts and quality professional job. More

by oladipoamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Dotson

Mar 13, 2026

Muller Acura of Merrillville responded

Thank you for highlighting our team's service at Muller Acura of Merrillville. We're glad the video updates and genuine parts met your expectations. We appreciate your feedback.

February 13, 2026

Dealership Rating
Employee Rating

They took in my car, and communicated effectively. When things didn’t go as planned, they called us right away and told us what they were gonna do. It was very much appreciated. More

by lenah
Recommend Dealer
Yes

Other Employees Tagged: Shelby Ruiz

Feb 13, 2026

Muller Acura of Merrillville responded

Thank you for sharing your experience with our team at Muller Acura of Merrillville. We value clear communication and are glad it made a difference during your service.

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