Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
21 Reviews

Languages Spoken

English English

4.9

21 Reviews

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22 Reviews of Jalen Graves

February 20, 2026

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Employee Rating

Fast service. Provide transportation from and to the dealership. Friendly service team! Good refreshment selection. More

by mikesig1957
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 17, 2026

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Employee Rating

My experience at the dealership was a very pleasant experience, professionalism was displayed by my advisor Jalen. To also include the work performed on my vehicle was done in a timely manner More

by sknewtonn
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 16, 2026

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Employee Rating

Southern Nissan employees always provide great service to me and on my car. Jalen Graves was very pleasant to work with. More

by shannon0816970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2026

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My experience was amazing The experience was awesome. The service staff was very knowledgeable in regard to the issues with my car and gave adequate feedback More

by Lonnie.Smith05
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 15, 2026

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Employee Rating

I enjoyed my time at the dealer. The staff was kind and helpful in explaining everything to me. More

by pfreeman757
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 13, 2026

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Employee Rating

Everyone was super kind, understanding and very helpful There was no pressure to get all that was needed done right there, I was able to decide what repairs I wanted to get done More

by NATINVISIBLE
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 08, 2026

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Employee Rating

Fast service. Jalen was very nice and explained what the tread numbers meant on the paperwork I got after my service. More

by garnershayna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2026

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The total experience was good. The customer service was outstanding. The service department made sure all of my questions were answered and also they gave me insight on my car. More

by Lonnie.Smith05
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 04, 2026

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Employee Rating

It's is an excellent place with an great waiting area Experience was quick and easy with no problems More

by KCBROOKS30
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

February 04, 2026

Dealership Rating
Employee Rating

Efficient and First class service an affordable rate. Detailed explanations throughout the entire process Stupendous More

by ptslight
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

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