Jamael Lee | Page 5

Everyone was friendly, professional and efficient. I can not imagine a transaction that could be any more efficient. I can not imagine a transaction that could be any more efficient. More

by dale.schneider Verified Customer Verified Customer

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Bob Tomes Ford has excellent service department and a friendly sales team (not pushy). This was my second purchase from them. friendly sales team (not pushy). This was my second purchase from them. More

by tcgobin Verified Customer Verified Customer

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Very friendly personnel- offered coffee and water- knowledgeable about the car I was interested in- knowledgeable about the car I was interested in- More

by DONALDCHESHIER Verified Customer Verified Customer

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The sales experience was amazing. My salesman was truthful, the manager was awesome, and finance was quick. My salesman was truthful, the manager was awesome, and finance was quick. More

by lopezman-1 Verified Customer Verified Customer

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Awesome salesman! Very personable. Would definitely send referrals. Our experince was a pleasant one dealing with the salesmen. We still need to come back for our over Very personable. Would definitely send referrals. Our experince was a pleasant one dealing with the salesmen. We still need to come back for our overview of the car and carwash. More

by DONNA.SPURGIN Verified Customer Verified Customer

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Jamal went to work made it happen. Turned a difficult situation on my end to an easy transition. Turned a difficult situation on my end to an easy transition. More

by Wwestroofing Verified Customer Verified Customer

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Great choice of vehicles. Found my dream car. Hameen was great at helping me find my car and offering a good price. Found my dream car. Hameen was great at helping me find my car and offering a good price. More

by karstensmith100 Verified Customer Verified Customer

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Great experience, my sales man really went above and beyond! Would recommend him to anyone. beyond! Would recommend him to anyone. More

by KYLAMENEFEE Verified Customer Verified Customer

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Couldn't be happier with Jamael, he did a great job. Overall a great experience. Overall a great experience. More

by RROBERTSONRN Verified Customer Verified Customer

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Started off great. Levi was helpful and got to a deal quickly on the truck I came in to look at. Truck was not ready to take home that day so I was given a loaner. W Levi was helpful and got to a deal quickly on the truck I came in to look at. Truck was not ready to take home that day so I was given a loaner. Was told I would receive my paperwork via email. Was texted a couple days later the truck was ready, but when I got there, it was not ready. Still had not received my paperwork. Waited a couple of hours and sales manager (Blake) then told me it had an error code and needed a few more days for repair. Was provided an upgraded loaner and also comped a maintenance plan (Blake tried to make things right). Was given my paperwork on USB drive after asking for it, but when I checked it the next day it belonged to someone else. I am still waiting for my truck. Things happen and I realize you cannot do a lot if the truck has issues from the factory. What is not acceptable at all, though, is giving out the wrong financial documentation from another customer. That is completely in control of the dealership. UPDATE: Received my truck in great condition after the issue was resolved. Service went the extra mile, the Sales Manager checked with me to make sure I was informed, and overall the dealership was a positive experience. I would still like the Finance department to fix their issues with protection of personal data. In today's world that should be a priority. More

by matthewjohns Verified Customer Verified Customer

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