Jamael Lee | Page 6
Internet Sales Manager
Bob Tomes Ford
950 S Central Expressway
McKinney, TX 75070
72 Reviews
Write a Review72 Reviews of Jamael Lee
October 09, 2024
Started off great. Levi was helpful and got to a deal quickly on the truck I came in to look at. Truck was not ready to take home that day so I was given a loaner. W Levi was helpful and got to a deal quickly on the truck I came in to look at. Truck was not ready to take home that day so I was given a loaner. Was told I would receive my paperwork via email. Was texted a couple days later the truck was ready, but when I got there, it was not ready. Still had not received my paperwork. Waited a couple of hours and sales manager (Blake) then told me it had an error code and needed a few more days for repair. Was provided an upgraded loaner and also comped a maintenance plan (Blake tried to make things right). Was given my paperwork on USB drive after asking for it, but when I checked it the next day it belonged to someone else. I am still waiting for my truck. Things happen and I realize you cannot do a lot if the truck has issues from the factory. What is not acceptable at all, though, is giving out the wrong financial documentation from another customer. That is completely in control of the dealership. UPDATE: Received my truck in great condition after the issue was resolved. Service went the extra mile, the Sales Manager checked with me to make sure I was informed, and overall the dealership was a positive experience. I would still like the Finance department to fix their issues with protection of personal data. In today's world that should be a priority. More
Other Employees Tagged: Levi, Jay, Blake
September 21, 2024
Was an easy experience and everyone did their best to make sure it went smoothly. When I had problems with my insurance and title they help me get it resolved. make sure it went smoothly. When I had problems with my insurance and title they help me get it resolved. More
Other Employees Tagged: Bridget Campbell , Wade Baskin, Emily Castillo, Brandon Chen, Vincent Durone, Tanner Felton, Edgar Lopez, Matthew MeKonnen, Travis Nixon
September 01, 2024
🤙 great work boys. I had a very good experience, thank you. This is the rest of my 15 words… I had a very good experience, thank you. This is the rest of my 15 words… More
Other Employees Tagged: Bridget Campbell , Wade Baskin, Emily Castillo, Brandon Chen, Vincent Durone, Tanner Felton, Travis Nixon, Dhair Saldana, Tyler Zienty
August 27, 2024
Great service, very helpful, we get exactly what we want it, thank you so much it, thank you so much More
Other Employees Tagged: Bridget Campbell , Wade Baskin, Emily Castillo, Brandon Chen, Vincent Durone, Tanner Felton, Edgar Lopez, Matthew MeKonnen, Travis Nixon
August 17, 2024
Great dealership everyone was very respectful and nice they weren’t super pushy like a lot of other dealerships are they offers us water many times and the car process was very quick and easy they weren’t super pushy like a lot of other dealerships are they offers us water many times and the car process was very quick and easy More
Other Employees Tagged: Edgar Lopez, Matthew MeKonnen, Travis Nixon, Dhair Saldana, Tyler Zienty
August 15, 2024
The entire sales team including Kevin Baldwin and Brian Cook were amazing and went above and beyond to deliver a great customer experience. Cook were amazing and went above and beyond to deliver a great customer experience. More
Other Employees Tagged: Kevin Baldwin, Brian Cook
August 12, 2024
Thank you for helping me with getting my new truck. I know it took a lot of patience and effort. To making it happen and I appreciate it being so late in the evening. Again thank you! I know it took a lot of patience and effort. To making it happen and I appreciate it being so late in the evening. Again thank you! More
Other Employees Tagged: Tanner Felton
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