Jamar Easley-Daniels

The service is great. I just wish that the technician was a little more careful with his greasy boots. I needed to clean the rocker area and carpet. I just wish that the technician was a little more careful with his greasy boots. I needed to clean the rocker area and carpet. More

by LENTOBER Verified Customer Verified Customer

Report | Print

Eric (service advisor) did an excellent job at Toyota in Canton, MI. The team at this location does a great job! Canton, MI. The team at this location does a great job! More

by RUBYSINGHSIDDIQUI Verified Customer Verified Customer

Report | Print

I asked them to do a tire rotation. I checked the receipt and they had included it, however they didn't do it. I'd had a tire replaced so I know where that would be on the car. Very sha I checked the receipt and they had included it, however they didn't do it. I'd had a tire replaced so I know where that would be on the car. Very shady business practice! I requested they only contact me by email as my phone is for business. They immediately texted me. Very poor way to follow someone's request. More

by Rebel yell Verified Customer Verified Customer

Report | Print

I brought my 2018 Toyota RAV4 Limited to this dealership for a pre-purchase inspection. Their service department noted “pad shift” and “pad slapped” brakes but failed to mention that the front brake pads we for a pre-purchase inspection. Their service department noted “pad shift” and “pad slapped” brakes but failed to mention that the front brake pads were the wrong size — a serious safety hazard. Weeks later, I discovered the pads were too small for the calipers, which could have caused complete brake failure if they had worn down just a little more. When I called the service manager to express my concern, he refused to take accountability and tried to claim he had warned me. But nowhere on the invoice does it say “wrong size brake pads” or that the vehicle was unsafe to drive. Their language was vague and dismissive of a potentially fatal issue. I’ve since replaced the brake pads myself, and thankfully avoided a dangerous situation. But I expected better from a certified Toyota dealership. If this had happened to someone less experienced or less lucky, it could’ve ended in a crash — or worse. This level of negligence is unacceptable. If you’re trusting them with your safety or the condition of your vehicle, I recommend getting a second opinion. More

Report | Print

Always the best service! They've been taking care of my Prius since I bought. Jamar is the best but the whole team are rock stars. Love that they take care of issues before they start and I always get a cl Prius since I bought. Jamar is the best but the whole team are rock stars. Love that they take care of issues before they start and I always get a clean car back. More

Report | Print

Brought my RAV4 in for scheduled maintenance and needed a new blind spot monitor side view mirror installed due to a parking lot mishap. All was done in a couple of hours when I feared I would need 2 appoi new blind spot monitor side view mirror installed due to a parking lot mishap. All was done in a couple of hours when I feared I would need 2 appointments. I have been with Victory for a long time and have always been pleased with the service and the people there. Victory cares about customers and shows that concern. More

Report | Print

I always have an excellent experience with Victory Toyota on Michigan Ave. in Canton, MI. My 2018 Prius is serviced there once a month. Robert, Lawrence, Jamar & the entire Victory Toyota Staff at this loca on Michigan Ave. in Canton, MI. My 2018 Prius is serviced there once a month. Robert, Lawrence, Jamar & the entire Victory Toyota Staff at this location is superb. The Auto Mechanics are top notch and the Service Department goes above & beyond their call of duty. I highly recommend this Dealer. They will treat you like Family. More

Report | Print

155,000 service Outstanding quality of advice and technical service, as ever--we bought our 2007 Prius from Victory Toyota and are aiming for at least 300,000 from th Outstanding quality of advice and technical service, as ever--we bought our 2007 Prius from Victory Toyota and are aiming for at least 300,000 from the greatest car we've ever owned. More

Report | Print

Customer service a 10! Jamar Daniels is always pleasant to interact with. If you want a calming, professional, detailed explanation type of experience when you go to Victory Jamar Daniels is always pleasant to interact with. If you want a calming, professional, detailed explanation type of experience when you go to Victory Toyota, you may want to ask for him. More

Report | Print

Great customer service! Service rep/salesman Jamar Daniels has always provided great customer service over the years that I've been taking my car to Victory Toyota. He explai Service rep/salesman Jamar Daniels has always provided great customer service over the years that I've been taking my car to Victory Toyota. He explains the technical part of repair work so simply to where even a 5 year old could understand it! More

Report | Print