Jamar Epps | Page 23

GOOD LISTENER, KNOWLEDGEABLE, WORKED WITH ME! Jamar listened to what I wanted, worked with me to get that exact vehicle- even though it was not on the lot. The test drive with him was relaxing an Jamar listened to what I wanted, worked with me to get that exact vehicle- even though it was not on the lot. The test drive with him was relaxing and he helped me learn all the new stuff that was not on my current vehicle. Will recommend Jamar to my friends and family. More

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New car purchase The Sales Professional and Finance Manager Lexa were both commendable. They were not to aggressive and eager to assist. The negotiations went well The Sales Professional and Finance Manager Lexa were both commendable. They were not to aggressive and eager to assist. The negotiations went well as both sides were eager to meet in the middle for a common goal. More

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Great Experience My experience at Waldorf Honda was the easiest one I have ever had at a dealership. The customer service was good and everything got done in a timely My experience at Waldorf Honda was the easiest one I have ever had at a dealership. The customer service was good and everything got done in a timely manner. More

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Good Salesmen Mr. Epps listened clearly and delivered just what we needed. He knew his products inside and out, and he didn't waste any time showing us cars that di Mr. Epps listened clearly and delivered just what we needed. He knew his products inside and out, and he didn't waste any time showing us cars that didn't fit our search. We appreciate his efforts and should we find ourselves in the market again, we will be back to see Jamar Epps. More

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Patient, kind,knowledgeable, helpful! Jamar made this experience a joyful one. He took the time to explain everything! ( and we had a lot of question) He was patient and kind and made sure Jamar made this experience a joyful one. He took the time to explain everything! ( and we had a lot of question) He was patient and kind and made sure we got what we wanted without the hassle! More

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Very great experience with good people I gave that rating because my experience with coming to Waldorf Honda was excellent. Jamar Epps was the person that helped me and explained everythin I gave that rating because my experience with coming to Waldorf Honda was excellent. Jamar Epps was the person that helped me and explained everything to me in a timely manner. He was very polite and I would send anyone to come there and experience what I did with Jamar and it was his birthday. I had expected to be there longer than I was but it was quick and I was on the road. So thanks to Jamar for his great hospitality. More

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Great car buying experience! Jamar, was exceptionally professional, friendly and knowledgeable about the vehicle that we were purchasing a 2017 Odyssey EX-L. We would 100% recomme Jamar, was exceptionally professional, friendly and knowledgeable about the vehicle that we were purchasing a 2017 Odyssey EX-L. We would 100% recommend him to friends, family and coworkers. More

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Terrible experience! On 26 March 2017 I drove 3 hours from Virginia to the Waldolf Honda dealership in Maryland to see a car (a used 2014 Mazda 3 S-Grand Touring model.) On 26 March 2017 I drove 3 hours from Virginia to the Waldolf Honda dealership in Maryland to see a car (a used 2014 Mazda 3 S-Grand Touring model.) Prior to leaving Virginia I talked to sales agent Jamar Epps, and manager John Fee over the phone. I asked Mr. Fee if he aware of the condition of the car (if it had any damage, dings etc.) and he said that the car was "clean" and in pristine shape. When I arrived I saw that 3 of the 18" factory aluminum rims were damaged by curb rash, there was a minor dent in the door, and the actual mileage of the car was 600 miles higher than what was advertised on the website. I signed the paperwork (which included a clean car fax) and took the car home that day. The following day I went to State Farm to ensure the car, and found out that the car had 2 previous insurance claims for damage (not shown on the car fax I was provided. One claim was an accident involving an uninsured driver, and the other claim was for damage due to weather. Upon closer examination of the car, I could see that the rear bumper had been painted, as is was a slightly darker color, and had a different "orange peel" texture. Also in strong sun lite I could see 12 dents on the roof from what looked like hail damage. The day we visited the car dealership it was overcast, so the roof dents and bumper paint were not over evident. I called back to Mr. Fee and explained what I had found, and he said that they had painted the bumper due to a scuff the car receive on the lot. I asked him why he was not upfront with me on the phone prior to my trip, and told him my wife wanted to return the car. He offered me a $250 reduction in the price of the car. I would not do business with this dealership again. More

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Go Anywhere Else Just to start, it's incredibly suspicious that this dealer is rated so well on this website but not on any others? I attempted to buy a car from this Just to start, it's incredibly suspicious that this dealer is rated so well on this website but not on any others? I attempted to buy a car from this dealer and it was constant harassment and pressure to make a decision, attitudes once I started asking questions, and the comment "you don't want to bring a car to get serviced here with another dealerships name on it, that's not doing you any favors" when I showed them another dealership beat their price. They do NOT like competition, they get annoyed. If you are totally fine just taking the car at the price it's listed and asking no questions, then go for it. They act like they are doing you so many favors, like "saving you a drive to another dealership". Seems as if they have no concept or respect for the fact that people are spending thousands and thousands of dollars when they buy a car. Heaven forbid you try to get the best price. Extremely disappointed. More

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Jamar was AWESOME! We hadnt planned on buying our Honda Accord Hybrid-only a test drive. But we loved the car so much and decided to buy that day. Jamar was spectacular! We hadnt planned on buying our Honda Accord Hybrid-only a test drive. But we loved the car so much and decided to buy that day. Jamar was spectacular! The sales manager and finance team were also wonderful and we were out of there fast! Usually it takes a whole day it seems to buy a car-but Jamar and the Honda team are well organized and it shows! Thanks again!! Lisa and David L More

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