Chad McElroy

Everything was great, except no loaner car and I had to set at the dealership from 7 am till 4pm. I wasn't happy about that when it was warranty work. set at the dealership from 7 am till 4pm. I wasn't happy about that when it was warranty work. More

by terry4360 Verified Customer Verified Customer

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Horrendous service department. The worst customer service I’ve ever experienced. I suggest avoiding them at all costs. The worst customer service I’ve ever experienced. I suggest avoiding them at all costs. More

by shasta.rhodes Verified Customer Verified Customer

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So far I haven't had any problems with this dealership,concerning servicing my vehicle. dealership,concerning servicing my vehicle. More

by Steve Byrd Verified Customer Verified Customer

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Jammellis great, very professional and honest. Very friendly and helpful with any questions you have about your car. Willing to go out his way to make things easier while you wait for car to get Very friendly and helpful with any questions you have about your car. Willing to go out his way to make things easier while you wait for car to get finished. Tell every one in my family about the service you get while you car is getting serviced. When everything is done he brings my car around to get in it without having to walk to my car because it hard for me to walk around to find it. I am 761/2 years young and several babk surgery please make you keep him on your staff, it would be ashamed if you lost him. More

by LAURIECOLBERT764 Verified Customer Verified Customer

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I love Hyundai’s Service Team everyone is amazing every time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. More

by sks.starkey Verified Customer Verified Customer

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This service department updated a software system on my car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 miles from home! I brought it back and they said they would fix it with the new parts. Instead they replaced the recall part and cleared the codes!! They cleared codes to get my car back out the door!! Now 1 day later my check engine light is back on. I had ZERO issues until bringing it in for a recall update. More

by shasta.rhodes Verified Customer Verified Customer

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Excellent Customer Service Support, Friendly and Professional! Outstanding and Awesome Customer Service Representative, Jameel Smith! Professional! Outstanding and Awesome Customer Service Representative, Jameel Smith! More

by dianeivie2 Verified Customer Verified Customer

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Dealership was professional and quick service. Overall great experience. I would definitely recommend this ALM Hyundai West. Overall great experience. I would definitely recommend this ALM Hyundai West. More

by Chaudraejones Verified Customer Verified Customer

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Corey was very helpful and thorough. He put me at ease with my vehicle concerns. He put me at ease with my vehicle concerns. More

by wooten135 Verified Customer Verified Customer

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I did come to this dealership for service! If this is fraud please address... Thx! If this is fraud please address... Thx! More

by MLewis20785 Verified Customer Verified Customer

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