Chad McElroy

Appointment easy to make, arrival was quick, waiting area conducive to remote work, maintenance done promptly, good communication from service rep, portal was easy to access and informative, entire process w conducive to remote work, maintenance done promptly, good communication from service rep, portal was easy to access and informative, entire process was well designed More

by ntomasin Verified Customer Verified Customer

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Always friendly service advisors. The only issue is that my sticker that goes in the window to let me know when to come back for my oil change wasn't there The only issue is that my sticker that goes in the window to let me know when to come back for my oil change wasn't there More

by ganada829 Verified Customer Verified Customer

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People ate nice and service is great. I will continue to get my car serviced there. Thank you I will continue to get my car serviced there. Thank you More

by mst624 Verified Customer Verified Customer

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They need to work on being more customer focused and highly recommend that they work on their Enterprise account so they can provide customers with loaners/rentals so they're not putting customers in a highly recommend that they work on their Enterprise account so they can provide customers with loaners/rentals so they're not putting customers in a bind. More

by dameil.mason Verified Customer Verified Customer

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Horrible experience. Please avoid at all costs. Very unprofessional. Really hate I purchased from them. Please avoid at all costs. Very unprofessional. Really hate I purchased from them. More

by 1031andrew Verified Customer Verified Customer

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My dealer was very nice and helpful and I appreciate everything that he did for me everything that he did for me More

by lisacummings207 Verified Customer Verified Customer

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I've been going to this dealership since it was Hyundai now ALM. The service was and is always great! The staff is exceptional and they make you feel welcomed while you're waiting for car to be serviced. M now ALM. The service was and is always great! The staff is exceptional and they make you feel welcomed while you're waiting for car to be serviced. My service advisor Ms. Reid, Ms. Williams and Mr. Jameel provides EXCELLENT service. Thumbs up to the service technicians as well! Everyone always take the time to answer any questions or concerns. Thank you to an amazing, outstanding team!!!! More

by viv1reid Verified Customer Verified Customer

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Professional group of people, vey patient to answer all my and my husbands questions, and alll necessary work was done in almost 2 hours. We were very pleased. my and my husbands questions, and alll necessary work was done in almost 2 hours. We were very pleased. More

by aking Verified Customer Verified Customer

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I love coming to this location and purposely go out of my way to have my vehicle serviced here. As a Director of Human Resources in the hospitality industry, I understand the importance of training, customer way to have my vehicle serviced here. As a Director of Human Resources in the hospitality industry, I understand the importance of training, customer service, and creating a positive guest experience. From day one, this team has treated me like family. Ms. Williams greets me as if we've been friends for years and always makes me feel welcome the moment I walk through the door. Chad ensures that I am taken care of throughout the entire service process, from the moment he receives my vehicle until the service is complete. As someone whose profession centers on delivering exceptional service, I truly appreciate the level of care, professionalism, and genuine hospitality this team consistently provides. They have earned my loyalty, and I will continue to go out of my way to bring my business here. Highly recommended More

by llmatthews9969 Verified Customer Verified Customer

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Everything was great, except no loaner car and I had to set at the dealership from 7 am till 4pm. I wasn't happy about that when it was warranty work. set at the dealership from 7 am till 4pm. I wasn't happy about that when it was warranty work. More

by terry4360 Verified Customer Verified Customer

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