Jameel Smith | Page 18

Customer service is much much better than my last visit. I am reconsidering returning as a regular customer. I am reconsidering returning as a regular customer. More

by tereyonw Verified Customer Verified Customer

Report | Print

I came for a safety recall, and after 90+ minutes the service center was unable to address the issue. They offered me no recourse other than to make another appointment and “maybe” it can be fixed next t service center was unable to address the issue. They offered me no recourse other than to make another appointment and “maybe” it can be fixed next time but no guarantee. The recall simply required a software update, which they were unable to do successfully after 3 attempts More

by daynad Verified Customer Verified Customer

Report | Print

It was a little confusing when got there initially. However, my service rep made my experience seamless. I got my car as promised. However, my service rep made my experience seamless. I got my car as promised. More

by sdperry72 Verified Customer Verified Customer

Report | Print

I would have loved to have donuts in the waiting room to go with coffee. The overall service was great. go with coffee. The overall service was great. More

by vlloyd1975 Verified Customer Verified Customer

Report | Print

Got diag but never gave me a print out of work needed after refusing work after refusing work More

by SMOOK3554 Verified Customer Verified Customer

Report | Print

I couldn’t get any of the items still under warranty looked after. They said that I would have to leave my car and that it week take about a week or more before they could get to it. looked after. They said that I would have to leave my car and that it week take about a week or more before they could get to it. More

by nkhall1 Verified Customer Verified Customer

Report | Print

Service was not done as they claimed I used all my complimentaries up. NOT TRUE complimentaries up. NOT TRUE More

by busbyvalerie Verified Customer Verified Customer

Report | Print

Great customer service. Nice waiting room. I was greeted in very friendly way. I will return! Nice waiting room. I was greeted in very friendly way. I will return! More

by mickigraham Verified Customer Verified Customer

Report | Print

Great service and very clean lobby area. I love the fact that they have free water available. I love the fact that they have free water available. More

by bbwilburn23 Verified Customer Verified Customer

Report | Print

Don’t go here to get your recalls done. My vehicle was fixed a month ago, but then I had to go back to make sure they did it right. They still don’t know if the recall was completed properl My vehicle was fixed a month ago, but then I had to go back to make sure they did it right. They still don’t know if the recall was completed properly and I’m waiting to hear back. They are very disorganized. More

by Disappointed Verified Customer Verified Customer

Report | Print