We always feel the enthusiasm of service in STAR TOYOTA.
Our expectations have been met and we've got the perfect deal from the dealership.
We'll recommend the dealership to our friends and colleagues.
Highly efficient and effective. Jemel managed to provide the inventory of our cars rather quickly. Decisions were made immediately. All sales people were ultra friendly.
"Very attentive "
Took care of all my needs in hours with insurance, plate transfer, registration and inspection. Got the hybrid I wanted and Jamel was providing exceptional service and attended to all my inquiries.
"Customer service at its best."
I went to Star Toyota on January 21, 2019 to see if they could order a Tacoma TRD Sport with my specifications. Jamel Henderson took my order and informed me that it would take at least 2 months before the truck would be delivered. Sure enough, I received notification on March 23 that my truck would arrive within that week. Jamel had the paperwork already completed when I arrived yesterday, March 30 and drove the truck home. Thank you Jamel.
"AVOID THIS DEALERSHIP."
AVOID THIS DEALERSHIP.
In December 2018, I went to Star Toyota of Bayside located at 205-11 Northern Boulevard Bayside, New York 11361 to purchase a 2019 Toyota Corolla SE. I placed a $3000 deposit for the car and we were supposed to go and pick it up the next day. When I went to pick up the car I noticed the significant defect in the paint. There was a mismatch of the paint, one area was darker than the other. Upon inquiring about it, the salesman spoke to his manager and said it is nothing, and that he can buff it off. He tried but it wouldn’t come off. He then said not to worry, he will acid wash the paint. I became very, very suspicious about this dealership. They tried to cohere me to buy the car, harassed me and threatened me with a law suit. Dealing with them was very stressful and disappointing. I did not have a pleasant experience, and I would not recommend this dealership. KEEP AWAY FROM THEM.
Jamel Henderson was very fun to work with. I would recommend him to My friends and family any day. This was second Toyota and I will return again .