James Akinola
James Akinola at Heritage Toyota Catonsville
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James Akinola | Page 14

Sales Associate

Heritage Toyota Catonsville

6324 Baltimore National Pike
Baltimore, MD 21228

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5.0
312 Reviews

Industry Experience

26 yrs, 2 mos

5.0

312 Reviews

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312 Reviews of James Akinola

September 01, 2021

Dealership Rating
Employee Rating

My overall experience at the dealership was mediocre, primarily due to the salesman I had, James Akinola. However, after sharing my numerous concerns with the management team, namely Pablo, he worked to More

by TO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Gutierrez, LaMont Matthews, Ryan, Finance department

Sep 03, 2021

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. We’re glad to hear you had a positive experience with our Sales Associate, Alexis Gutierrez; however, we sincerely apologize for any issues that occurred initially. We have shared your feedback with our management team and sales staff in order to improve our processes moving forward. Our Store Manager, Cris Taylor, would like to speak with you to address any remaining concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Cris directly at ctaylor@mileone.com or 443.315.5577 to allow us the opportunity to further discuss the situation, rectify any missteps and learn how we can improve. Again, thank you for your time and we hope to hear from you soon.

August 24, 2021

Dealership Rating
Employee Rating

The dealership was so helpful to me on finding wat I need. Tnk u guys More

by benedithohanuka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2021

Dealership Rating
Employee Rating

James was a godsend to my daughter and I. I was in a desperate need of a car and worked hard to get us what we wanted, so James thank you. You are the best. So if you need a car James is the man. More

by Small1900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Heritage Toyota Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Heritage Toyota Catonsville! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2021

Dealership Rating
Employee Rating

I had to go back to that crazy man James to get another car cause I knew he would take care of me, lol. If you need to get into a car call James. Thank You James More

by Kenni6403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Heritage Toyota Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Heritage Toyota Catonsville! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 20, 2021

Dealership Rating
Employee Rating

Good people out to help and serve customers. Welcoming and professional More

by James wachira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Heritage Toyota Catonsville responded

Hi James , thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2021

Dealership Rating
Employee Rating

James got me the vehicle that I wanted I had a great James got me the vehicle that I wanted I had a great experience. Thank you More

by Lecram5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Heritage Toyota Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2021

Dealership Rating
Employee Rating

James A. was a big help, delivered excellent service, and I would recommend him to any prospective car buyer. He really knows his stuff. He is a pleasure to work with. More

by hpmcorol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2021

Dealership Rating
Employee Rating

Great! Helped us with everything and very kind the whole time. Thanks so much james. More

by dasiacandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ayo Abayomi

Aug 14, 2021

Heritage Toyota Catonsville responded

Hi Dasiacandy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2021

Dealership Rating
Employee Rating

The service provided by James was extraordinarily great. He was nice, didn’t argue with what I wanted for my trade-in, and he was hilarious! The only issue I had was the long wait time; however, everyone st More

by MATTHEWDAVISLEAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khalid Hassouneh

Aug 14, 2021

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

Dealership Rating
Employee Rating

My first time buying a vehicle from Mr. James. This man is so nice, funny and hilarious. He will take care of you. He listens to what you want and what you want your payment to look like. I would recommen More

by Kburtwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2021

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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