James Akinola
James Akinola at Heritage Toyota Catonsville

James Akinola | Page 29

Sales Associate

Heritage Toyota Catonsville

6324 Baltimore National Pike
Baltimore, MD 21228

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4.9
371 Reviews

Industry Experience

28 yrs, 3 mos

4.9

371 Reviews

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371 Reviews of James Akinola

October 09, 2020

Dealership Rating
Employee Rating

Mr. James always makes sure you’re taken care of. He does a phenomenal job and goes an extra mile in a friendly relaxed way. He also takes his time to educate you. More

by Bianca V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

Heritage Toyota Catonsville responded

Bianca, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We want all our guests to feel this way when leaving our dealership! Have a wonderful day!

October 08, 2020

Dealership Rating
Employee Rating

Exceptional service, efficient and courteous. They made my first time buying experience amazing. I look forward to working with them again. Great work team, amazing More

by Brittney Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Heritage Toyota Catonsville responded

Brittney, we're glad to hear you enjoyed your visit. We're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Thank you, and have a fantastic day!

October 04, 2020

Dealership Rating
Employee Rating

James is very exceptional he’s intelligent kind and patient. He goes above and beyond the call of duty to make the customer feel comfortable throughout the buying process. I will highly recommend him t More

by philiptballah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Virgil Boston

Oct 07, 2020

Heritage Toyota Catonsville responded

Hello, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

September 27, 2020

Dealership Rating
Employee Rating

The car was prepped and ready for a test drive when we arrived. Then we got down to the paperwork. Then we went to finance. Both James and Khalid were friendly and knowledgeable. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khalid Hassouneh

Sep 28, 2020

Heritage Toyota Catonsville responded

Ray, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2020

Dealership Rating
Employee Rating

I had a great experience purchasing my 2020 TRD Pro 4Runner! All the Heritage staff that helped were very attentive and polite. They took the time to explain to me all of the electronics and an overvie More

by racquelmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Day , Dean Ciccarelli, Sam Rhee

Sep 28, 2020

Heritage Toyota Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 25, 2020

Dealership Rating
Employee Rating

Always a pleasure to see and work with James and the team. Thank you all for your help. The finance department worked a miracle for me. Thanks More

by gngloverjr
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Heritage Toyota Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

September 22, 2020

Dealership Rating
Employee Rating

James was fantastic and so helpful. He was very focused on the situation and keeps his word on what you want. Just awesome and pleased. More

by Bhbarnett25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Heritage Toyota Catonsville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2020

Dealership Rating
Employee Rating

OMG James is the man to make you laugh. He gets the job done and before you leave he makes sure you are happy! Thanks! More

by Jeanetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Heritage Toyota Catonsville responded

Jeanetta, we are very happy to have provided you with such a positive experience! We want all our guests to feel this way when leaving our dealership! We hope to be of service to you again in the future. Take care!

September 20, 2020

Dealership Rating
Employee Rating

All I can say is thank you, thank you, thank you. Very pleased, and good customer service. He should chosen as Employee of the Year More

by sriddick354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Heritage Toyota Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Thank you so much for choosing Heritage Toyota Catonsville as your first choice for service! Take care!

September 18, 2020

Dealership Rating
Employee Rating

Extremely helpful and made the process very easy. I definitely would recommend him to anyone who is looking to purchase a vehicle at any time. More

by Ruckyl13
Recommend Dealer
Yes
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