James Bangor
James Bangor at North Penn VW

James Bangor

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.8
200 Reviews

Dealership Experience

2 yrs, 5 mos

4.8

200 Reviews

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200 Reviews of James Bangor

October 01, 2026

Dealership Rating
Employee Rating

Great experience, communication, prices! I really like the videos of the technician working on my car! More

by Welsh795
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Oct 02, 2026

North Penn VW responded

Thank you for the great review! We’re happy to hear you had a great experience with our North Penn Mazda Service Team and appreciated the communication and pricing. Our technician videos are a great way to keep you informed and show you exactly what’s happening with your vehicle. We appreciate your business and look forward to seeing you again!

September 29, 2026

Dealership Rating
Employee Rating

Quick, friendly service. Laid out all expectations very clearly Will return to North Penn VW for my next service More

by jaredlott19
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

September 28, 2026

Dealership Rating
Employee Rating

I appreciate the service and the customer service team (Erin and Jim). They are very helpful when I bring my car in. One issue that I have is the process itself. My car is well serviced and I trust the me More

by Pamella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

North Penn VW responded

Hello Pamella, Thank you for your recent visit to our Volkswagen Service Department. We're sorry to hear that the experience you received from another Volkswagen dealership was less than ideal. We appreciate that you've chosen to service at North Penn VW and look forward to many years of helping you with everything VW! You'll be happy to learn that VW recently revised their substitute transportation policy. We've double our fleet of loaners, and they're now available (first come, first serve) for ALL appointments! When scheduling via online portal, text, email or phone call, just request a service loaner and we'll happily provide one of our latest models for you to drive. There is no daily rental fee, we just ask that you bring the vehicle back in the same condition and replace the gas that you use. We look forward to seeing you again soon! Sincerely, Ken Benton VW Service Manager

September 26, 2026

Dealership Rating
Employee Rating

Took care of warranty issue in a timely manner One two three four five six More

by Scott
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Sep 28, 2026

North Penn VW responded

Thank you, Scott! We’re glad to hear your service was completed in a timely manner and that everything went smoothly. We appreciate you choosing North Penn and look forward to taking care of you again!

September 24, 2026

Dealership Rating
Employee Rating

Consistently excellent service. They prioritize ease of doing business and maintain full transparency in all communications. More

by LEP
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Sep 28, 2026

North Penn VW responded

Thank you for the fantastic feedback! We’re thrilled to hear that you continue to receive excellent service from our team. Making the process easy, transparent, and straightforward is always our goal. We truly appreciate your continued trust in North Penn Volkswagen and look forward to serving you again!

September 11, 2026

Dealership Rating
Employee Rating

Excellent very curtesy prompt and professional I was very happy with the quality of the rental vehicle and how professional everyone was More

by DONELAN4191
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Sep 11, 2026

North Penn VW responded

Thank you, DONELAN4191! We’re so glad to hear you had an excellent experience with our team. We appreciate your kind words about our courteous, prompt, and professional service, and we’re happy you enjoyed the quality of the rental vehicle as well. Thank you for choosing North Penn—we look forward to seeing you again!

September 07, 2026

Dealership Rating
Employee Rating

Jim and his team of technicians are great! The service was timely, friendly and professional More

by Jbangor90
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Sep 08, 2026

North Penn VW responded

Thank you for the great review! We’re happy to hear that Jim and our team of technicians provided timely, friendly, and professional service. We truly appreciate your support and look forward to taking care of you again at North Penn!

September 04, 2026

Dealership Rating
Employee Rating

Consistently excellent. Great communication. Fair pricing. I have filled out surveys every time I've been here. All are positive More

by rickphils1@aol.com
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

September 04, 2026

Dealership Rating
Employee Rating

My VW had the oil change and inspection done in a timely manner. I was in and out quickly. More

by JEBGRESKO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni

September 01, 2026

Dealership Rating
Employee Rating

My car was in there for more than the expected time actually five days for some recall work. Really want to hand it to James and Ashley as a good team. They kept me up-to-date and really helped me out. More

by johnmccormick.loans
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Sep 02, 2026

North Penn VW responded

Thank you for sharing your experience! We truly appreciate your patience while the recall work was completed. We’re especially glad James and Ashley kept you informed throughout the process and made sure you were taken care of. We’ll be sure to pass along your kind words to them. Thank you for trusting our team, and we look forward to seeing you again for future service!

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