James Bangor
James Bangor at North Penn VW

James Bangor

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.8
219 Reviews

Dealership Experience

2 yrs, 6 mos

4.8

219 Reviews

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219 Reviews of James Bangor

November 12, 2026

Dealership Rating
Employee Rating

Great service by James and the service department. The team had to order a part and was able to get the repair completed quickly to get our VW back on the road. More

by RALPH.WALKER
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Nov 14, 2026

North Penn VW responded

Thank you so much, Ralph, for your wonderful review! We're glad to hear that James and our service team provided you with a great experience. We know how important it is to get your Volkswagen back on the road as quickly as possible, and we're happy our team was able to get the necessary part ordered and the repair completed promptly. We'll be sure to share your kind words with James and the team! Thank you for choosing North Penn Volkswagen. We truly appreciate your trust and support!

November 11, 2026

Dealership Rating
Employee Rating

Always a good experience, comfortable waiting area to allow productive work area while waiting. The service team provides clear instructions on the mechanical issues and needed repairs. More

by SELLERSVILLEBELLES
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

November 11, 2026

Dealership Rating
Employee Rating

Good service. Was able to fit me in their schedule quickly. In replacement of my battery More

by SCHETTONEBROWNANDBROWN
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

November 11, 2026

Dealership Rating
Employee Rating

They had great service, and the pricing was fair. They were polite and worked to make sure e were happy. More

by ETHAN.J.TAYLOR1
Recommend Dealer
Yes

November 09, 2026

Dealership Rating
Employee Rating

Your location is an hour from where I reside so therefore I will not recommend anyone . Besides the receptions seems to have problem dealing with me in particular being black. I was not given the same Curtis More

by JMTHOMAS2421
Recommend Dealer
No

Other Employees Tagged: James Bangor

Nov 10, 2026

North Penn VW responded

Hello Ms. Thomas, Thank you for your recent visit to our service department. We wish that we were more conveniently located to your home so we could be of assistance more frequently. I appreciate you taking the time to discuss your concerns and interactions with our staff this afternoon. As a follow-up, I checked our log and did learn that the drivers that assist with car washes were out offsite shuttling another customer and picking up a part to fix another vehicle which is why you were not proactively offered a car wash. When you requested one from James he personally took your vehicle through the car wash as you waited. We apologize that we were not more proactive in this offer and that it left this impact on your experience. We value your business and hope to see you again in the future. Sincerely, Ken Benton Service Manager

November 05, 2026

Dealership Rating
Employee Rating

Jim was extremely helpful. Also service was great. I appreciate both the service department and Jim. More

by MCCART109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2026

Dealership Rating
Employee Rating

Bit overpriced Jim was courteous, however I felt some reluctance in terms of contacting my warranty company More

by Vladimir
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

November 03, 2026

Dealership Rating
Employee Rating

Great service. Worked hard to provide good service. Grateful to the staff for their efforts. More

by PAUCKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2026

Dealership Rating
Employee Rating

Very good. Very nice people. They gave me an appointment right away. The mechanic sent me a email on what was wrong with the car. And like I said, everybody was More

by LINDAGROEBER
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Nov 02, 2026

North Penn VW responded

Linda, thank you so much for your kind review! We're happy to hear that our team was able to get you scheduled quickly and that the technician's communication helped keep you informed about your granddaughter's vehicle. We take great pride in providing friendly, transparent, and efficient service, so it's wonderful to know that everyone made such a positive impression. Your willingness to trust us with your granddaughter's car again means a great deal to our team. Thank you for choosing North Penn Volkswagen, and we look forward to welcoming you back!

October 28, 2026

Dealership Rating
Employee Rating

In general Ok, however prices are bit high for the services. Will be bringing ID.4 back for electrical issues un the future More

by Vladimir
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

Oct 30, 2026

North Penn VW responded

Vladimir, thank you for taking the time to share your feedback. We appreciate your honesty and understand your concerns regarding service pricing. Our goal is always to provide quality service and ensure our customers feel confident in the work being performed. We appreciate you choosing North Penn Volkswagen and look forward to assisting you with your ID.4's electrical concerns during your next visit. Thank you for giving us the opportunity to continue earning your trust!

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