James Barnes
James Barnes at Casey Kia
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James Barnes

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.9
159 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

159 Reviews

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159 Reviews of James Barnes

May 04, 2025

Dealership Rating
Employee Rating

Mr. Archer is Amazing!! He is a man who is working for the Kingdom of God. I am so grateful that God led us here. He went above and beyond to help my family find the right truck that fit our needs!! Again More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

May 07, 2025

Casey Kia responded

Thank you so much Jennifer for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the kind words. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 14, 2025

Dealership Rating
Employee Rating

Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went abov More

by laurengilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Casey Kia responded

Thank you so much Lauren for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 02, 2025

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Employee Rating

Aiden was an amazing sales member. His knowledge of the features of each model is impressive, and he was extremely easy to work with. He is by far the best car salesman that I have eve More

by Memphis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Aiden Brenner! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 13, 2025

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Employee Rating

Casey and Johnnie Jordan made the car leasing of our new KIA Sorento Hybrid smooth and easy More

by jdbcomc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento Hybrid! ! Also thank you for the wonderful endorsement of Johnnie Jordan, Patrick Owens, and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 12, 2025

Dealership Rating
Employee Rating

I have been dealing with Casey Kia for about 11 years, My Salesman Charles Archer has always taken care of my needs. More

by Ralph Brummett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Feb 17, 2025

Casey Kia responded

Thank you so much Ralph for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

January 08, 2025

Dealership Rating
Employee Rating

I had a wonderful experience with Mr. Charles. He made what I thought would be a stressful experience pleasant and enjoyable. I ended up leaving with a car greater than what I initially e More

by Talia Simms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer

Jan 08, 2025

Casey Kia responded

WOW!!! Thank you so much Talia for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 10, 2024

Dealership Rating
Employee Rating

A very enjoyable experience. No pressure from Charles. Easy & efficient paperwork process. Loving my new Seltos! More

by Penny P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Dec 11, 2024

Casey Kia responded

Thank you so much Penny for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 30, 2024

Dealership Rating
Employee Rating

Purchased my second vehicle from Mr. Archer today in less than 5 months! Mr. Archer is the truth! Thank you for making all of this possible! More

by MZATL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Patrick Owens , Priscilla Seaborn

Nov 30, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 09, 2024

Dealership Rating
Employee Rating

Charles was great in every way, my wife and I could not of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we ha More

by Pquimby50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

October 09, 2024

Dealership Rating
Employee Rating

Charles was very personable and professional. We came from out of state and he answered all of my questions and provided photos ahead of time before we traveled to the dealership. Him and his m More

by Derrick T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer , The guys in the detail are awesome

Oct 09, 2024

Casey Kia responded

Thank you so much Derrick for the four star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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