James Barnes | Page 5

I was looking for specifically a Forte GT with the GT2 package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tr package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tried to work with many dealerships ranging from New Jersey all the way down to Virginia. As a previous automotive industry employee I dreaded going through the process knowing the ins & outs of how the sales process can work. Out of 7 dealerships Casey Kia was the ONLY dealership that would take me seriously with not trying to charge me a 5k markup and the situation with of my trade in having negative equity. I was coming from 5+ hours away. AJ, Sam, Jacobo, and James made me feel like I was back in my sales family. It’s refreshing to find a dealership that’s upfront, honest, and actually cares about the customer to put the work that other dealerships were too lazy to do. I couldn’t be happier and would drive the 5 hours all over again just to deal with them More

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The entire team was amazing and very professional. I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made su I appreciate everyone staying a later for me due to my schedule……..BUT Mr Archer was the best!!! Charles was very attentive to my needs and made sure things ran smoothly for me. He was very knowledgeable about the cars I was interested in. On top of all of that he is an impeccable dresser!!!! The best experience ever…. Thanks again!!! You are Amazing!!!! More

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Honestly charles was so sweet the entire process of buying my car. It was a long process due to miscommunication with the bank but he constantly made sure i was good and was happy with my choice. i wou buying my car. It was a long process due to miscommunication with the bank but he constantly made sure i was good and was happy with my choice. i would definitely recommend him to anyone i know buying a car :) More

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Charles and Casey family are beyond fantastic! Great service and easy to work with. Will recommend Charles and Casey to any friends in need Great service and easy to work with. Will recommend Charles and Casey to any friends in need More

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Charles was professional and provided the most genuine customer service. He understood what I needed in purchasing a vehicle and he worked within my guidelines. customer service. He understood what I needed in purchasing a vehicle and he worked within my guidelines. More

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I would 100% recommend going to this man. Most important part of customer service is being treated with respect, patience, and being informative. I've only known Charles for a little bit, but Most important part of customer service is being treated with respect, patience, and being informative. I've only known Charles for a little bit, but he treated me like family. More

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Charles and the Casey Kia team were fantastic. They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles thoroughly walked me through completing the acquisition, down to what each button on the steering wheel did. If you want a respectful and sincere car-buying experience, go to Casey Kia. More

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It was a painless and seamless visit and transaction. Questions were answered and the process was transparent. Questions were answered and the process was transparent. More

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HELLO WORLD! ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't comfortable with and for that I'm most appreciative with! 😊 More

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Jacobo Martinez is a great person, not just a great salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've had at a dealership. We'll certainly be back! More

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